American Chop Suey Syndrome

 "I am ready. Let us go," said my wife when I reached home from the office. It was a 'half day' in the office and I did not have to return to work. We had decided the previous day itself that we would be eating out that noon.

Tezpur in 1987 was not like what it is now. There were not many eating places to choose from. We reached Tezpur only a few months before and had not yet explored the place. I also had not received much PCK (Previous Course Knowledge) about the place. PCK, in the army, refers to the inputs including notes, old question-papers and other tips, normally a senior gives to the junior in the same regiment or unit, about a training course he or she had attended. Over the course of time PCK extended its reach and now covers almost everything that one passed on to a new arrival or junior in the regiment or unit. Obviously, not many in the unit had gone out to eat. There were reasons. Officers and their families mostly went out in the evenings after office hours and came back late after dinner. The law and order situation prevailing then was not considered safe enough for evening outings. Moreover, Tezpur was away from the unit. 

Mobile Phones and Google Maps were not even distant dreams those days. With absolutely no PCK in hand, the only other way to find a good restaurant was to actually try out each one physically. Driven by hunger and not one to upset my lady, I decided to explore. It was also my first trip out to the town. I had just my sense of direction and the will to persevere to help. I kicked my Royal Enfield bullet to life and set out with my wife and child. Tezpur town was a good half an hour's drive. We drove through the empty road, reached the town and looked around. We couldn't find any 'good looking' places to eat in. With hunger pangs taking over, I homed on to a small little place where a bright board hanging outside said in English, "Chinese food". 

I stopped my bike and asked the guy, sitting outside the rickety restaurant, if they served lunch. The guy was very friendly. He called us right inside and seated us. We were the only ones. We were very hungry. The fastest he could give was a plate of 'Hakka' noodles. We ordered a plate to quell our hunger. We love trying out new dishes. We asked him what he could make special for us. 

He suggested that we try American Chop suey. I had not heard of this dish before and the name sounded intriguing enough to be experimented with. It was ironic that the two sworn class enemies, capitalists and the communists, came together to make something edible.  Both of us had never tried it before. We placed the order for the first plate of American Chop Suey of our lives. It had soft noodles , topped with fried noodles and poured over it was a rich tomato sauce. over it rested an egg bulls eye, perfectly done. We both fell in love with the rich sweet, sour and filling concoction. That was in 1987. Ever since, whenever we go to a restaurant that serves Chinese fare, we order a plate of American Chop Suey. 

It has been 36 years! We have tried American Chop Suey at countless restaurants all over India. We tried it in Thailand, Singapore and Malaysia where I thought I could get authentic American Chop suey. We  ordered it even in America. But not one has ever measured up anywhere near the American Chop Suey*, we ate in that little wayside eating place that day. Our children have grown up. They now treat us to dinners. When they take us to restaurants where Chinese fare is served they invariably order American Chop Suey hoping that we will, one day, find something like our first plate of American Chop Suey. 

Yesterday, my wife and I were sitting and enjoying a bowl of Thukpa she had prepared. I brought up the topic of 'that plate'  of American Chop Suey. “That American Chop Suey is a huge lesson for life," I told her. She looked at me quizzingly. I reiterated, "Yes. There is a huge lesson for life in our search for the ‘that’ American Chop suey". In fact it is the ultimate tool to  understand problems in personal life and interpersonal relationships. I call it the American Chop Suey Syndrome**. Let me explain.

The American Chop Suey we ate in a roadside ramshackle restaurant in 1987 might or might not have been the ultimate.  It tasted great and we were hooked on, for life.  Why? There are physiological, psychological and emotional reasons

We were very hungry. In a place we were not familiar with and struggling to find a place worthy to eat, we found a place with something to eat. Our physiological needs were immediately and completely met. It also addressed our fears and state of uncertainty. Our psychological needs were addressed. The person was very friendly and helpful. He saw to it that he first gave something to eat and then took time to make that chop suey. Our emotional needs of being specially cared for were also met. It was the first time we tasted a chop suey, adding  novelty to the experience.  Solace from hunger, secure feeling in a  place where we were total strangers, a sense of being cared for and the novelty of the dish created a halo around ‘that plate  of American Chop Suey’ making that experience uniquely beautiful and unforgettably tasty. Even today, it remains our most beautiful dining experience. That, to us, also remains the benchmark for dining experience. 

Though we haven't found ‘that very same’ Chop Suey, we have enjoyed excellent Chinese fares including American Chop Suey at many places. Comparison is inevitable but we haven't allowed comparison to mess up our dining experiences. We have come to terms, but the search continues. Allowing that one unique experience, in the distant past to mess up with the present is the most potent prescription for disaster. This is what actually happens in our daily lives and in our interpersonal relationships.

We know a few people, each of them amazing in their own ways, but having chosen to live in shells of misery of their own making. They are in perpetual search of that ‘American Chop Suey’, sitting at the dining table called life and messing up the current dining experience called ‘present’ paving way for a terrible experience, called tomorrow. They have chosen to walk forward looking backwards. Fall is inevitable. 

Once we experience something  good or bad we cannot wish it away or forget it, however hard we try. It just remains there, sometimes in the conscious and mostly in our subconscious. Interestingly, the recordings of the subconscious mind predominantly influences our decision making, our ability to process  and experience the present and plan our future. 

Many love affairs that culminate in marriages are potentially vulnerable to American Chop suey Syndrome. The partners during the novelty phase of courtship subconsciously record unique experiences and establish benchmarks for the other. Everything done later is vetted against the Chop Suey benchmark. Unfortunately the reality of life is starkly different from fantasies of romance but comparisons do not cease to exist. The oft heard phrase, “he was not like that” or “she was not like that '' are classic symptoms of the person suffering from ‘American Chop Suey Syndrome’. Sadly, longer the courtship, more likely the syndrome and more severe the impact.  Many courtships that do not eventually end up in permanence might also have been afflicted by American Chop Suey Syndrome to start with. Novelty wears off first, followed by dilution in emotional support, deterioration of psychological congruence and lastly physiological necessities. This order of degradation actually allows people to linger on in misery of dysfunctional relations longer than they should be.

It is not only confined to love affairs, marital relations or interpersonal relationships. It wreaks silent devastation in intrapersonal affairs. Secretive, selfish, insecure, violent, perverted people and liars are likely to be severely afflicted with American Chop Suey Syndrome. Most of them are likely to have suffered some childhood trauma creating indelible imprints that become benchmarks against which the individual evaluates every conversation, activity or incident. Responses from that person are aimed at addressing the need. They make a shell of misery for themselves and spread misery for others too.

interestingly, all of us do suffer from varying levels of American Chop Suey Syndrome. It is natural and to some extent required too. Most of us will turn around and deny its presence.  Denials apart, it is for us to decide whether we should be  sitting at the table of life and lament the shortcomings of the fare called today against what we wanted or just enjoy what we have. 

I enjoy my today, the way it is. I am also in search of a better tomorrow. I am also in search of 'that' elusive plate of American Chop Suey.

*With all respects to all the chefs who prepare American chop suey all over the world, my article is

in no way an insinuation or insult  to your capabilities. It is a personal experience and a lesson that

I have drawn for myself and one that i constantly tell people whom i train or help with to deal with

problems in their life

**This is purely my observation. It has NO scientific study to back up. You may look around and

decide for yourself. I didn't find any reference to the “American Chop Suey Syndrome’ on the net.

Kahi Pe Nigahen Kahi Pe Nishana

 Opportunity or Crisis?

"In the midst of every crisis lies great opportunity" is a quote often attributed  to Albert Einstein. In the age of social media where  fake news descends on us by the minute like hurricanes, truth is the casualty. Anybody can fearlessly write anything and attribute it to anyone famous or remotely famous. It is immaterial whether Einstein actually said so or not, but I have been given this alluring piece of advice in countless motivational sermons I have listened to. It is only fair that I in turn give this powerful and motivating piece of advice to my children. I have used it in the many training sessions I took up. I have done it without attribution. Well; it's a great piece of advice to receive in a situation of crisis. I am having a rethink.

Recently, I was driving from Kottayam, my home town, to Cochin. At every prominent junction, over the 60 kilometre route, I saw hoardings and advertisements of agencies inviting prospective candidates to go abroad for studies. Each board screamed "opportunity to study abroad". Ironically few boards were even nailed upside down. Was this shower of opportunities an ominous sign of a crisis? 

Figures

Kerala, ‘God’s own Country’, boasts of almost 100% literacy. A survey on the state of higher education in Kerala was conducted in 2020 under the aegis of the Kerala State Higher Education Council. its findings were made public in June 2021. Table No 2 of the survey report reveals that Kerala has 18 Universities and 1504 colleges. It included 701 Arts and Science Colleges, 167 Engineering Colleges, 102 Medical Colleges that include Allopathy, Ayurveda, Dental, Homeo and Allied Health Science colleges, 5 Agricultural colleges, 4 Fine Arts Colleges and 177 Paramedical Colleges, which include Nursing, Paramedical sciences, Pharmacy, Optometry, Medical Laboratory Technology and Pharmaceutical Science institutes. Nearly 13 lakh students were reported to study in these institutions. 

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Many who do not take admission to colleges within Kerala go their way to other Indian states to study. A significant number also goes abroad to study. According to people involved in the ‘study abroad’ business, approximately 30,000 children from Kerala have gone abroad to study recently. In the absence of authentic data in the public domain, the numbers might not be ‘the truth, nothing but the truth.’ The cumulative numbers might anyway be much larger. Reports suggest that students from Kerala can be found in 54 countries, their migration facilitated by student recruitment agencies or educational consultants, most of them without any government accreditation or approval. Even Curacao, a small Dutch Caribbean country, that is a landmass of just 444 square kilometers with a population of 1.5 Lakh people, hosts Malayali students.  War in Ukraine and COVID breakout in Wuhan troubled Kerala because there was a sizable Malayalee population studying there. Why is the Malayalee youth running out? Are Malayalees looking for better things to study?

Pursuit

Is the exodus because of inadequate seats for studies? A prominent online news portal reported in Dec 2022 that more than 23,000 seats for B Tech were lying vacant in various engineering colleges under the Kerala Technological University. It also reported large vacancies, unfilled seats, in the arts and science colleges also. It was also reported that many self-financing colleges were willing to reduce the fees just to fill vacant seats. Certainly, the rush out of Kerala is not because of unavailability of avenues for studies.

Is the outbound flight driven by pursuit of knowledge and skills? If Malayalee youth felt that the courses available in Kerala were not good enough they could easily enrol themselves for better courses outside the state, within India, maybe at slightly higher costs but far lesser than what they spend abroad. Many do that. The best colleges under Delhi University are getting more Malayalees every year. The truth is that most of the students going abroad to study are taking up nondescript courses and subjects. Such subjects and courses are available in Kerala at a fraction of the cost incurred by parents of the child going abroad for studies. Then there is something else. 

Erosion

Some people say that students take admission outside Kerala because the examination system is more lenient and offers convenience for those not academically brilliant. The rising number of students from Kerala securing seats in Delhi University undergraduate programs and that too in prestigious colleges that demand very high and stiff cutoffs weaken this argument. Moreover this argument holds water if everyone is rushing to a particular university, considered to have porous systems of examination and evaluation. It is not the case. The rush is mostly to many different self-financing institutions in Tamil nadu and Karnataka, which accept low scorers from Kerala at higher financial contributions. Though some of these colleges are reputed, most are not. Many children taking up technical courses in these colleges never end up completing or passing the course. They at best waste their parents money and get something worthless in the competitive job market.  

Those in power in Kerala certainly are aware of the poor quality of research and institutional inability and hesitation to upgrade  academic infrastructure. To them it doesn't matter that the majority of educational institutions in Kerala are not accredited by the National Assessment and Accreditation Council (NAAC). Militant student unions have played their part in eroding academics and the education system beyond immediate redemption. What happens to the others doesn't seem to bother them  because their future seems assured and taken care of. String of exposes where student union leaders and party members have been caught  manipulating the system to get certificates have come to light. Erosion of the system from within is complete. 

Those championing the local mother tongue and localised syllabus to be mandated in the education system anyway send their children abroad. They do not want their children to be limited by local education. It is practical wisdom and not double speak. Deliberately turning blind eye to systemic flaws, pretending that nothing is wrong and turning against those pointing out deficiencies, letting loose the weight of the government machinery with all its vicious might is an effective and powerful political weapon. It envelops the society with fear and helps cover up. However, Kerala is not the only state suffering in this regard. But why is the youth running away to study abroad?

Is it a case of “Kahi Pe Nigahen Kahi Pe Nishana?*

Nigahen aur Nishane

A close look at where they go to study may reveal something! Canada, The UK, Australia and New zealand are their most favourite destinations. Some are heading for Europe too. This segment is now understood to be growing fast.  According to people in the know of things,  youth is not headed out in pursuit of academic qualifications but in search of ways to migrate. Incidentally, these countries allow Indian students to stay back as full time workers for two to three years once they qualify from institutions there.  Industrious nature of the people involved normally culminates in them obtaining ‘permanent resident’ status in the host country, a migration of sorts, a shortcut. 

In essence everybody going abroad wants to get out of Kerala and India. Hardly anybody comes back to Kerala for a job with a foreign degree. Those who come back are normally only those who had gone to study medicine, because they have to pass an examination in India to be part of the medical system in India. The others coming back to Kerala after studies are the ones who have failed to secure a ‘permanent resident’ permit.

More out of despair and less out of desire, children going to study abroad find ways and means legal or illegal to hang on somehow. It is because there are inadequate jobs and shrinking avenues for job creation within Kerala. Despite all the claims that the government makes, people habituated to fruits of militant trade unionism continue to bleed industrial establishments. Once known for quality, the state’s education system has suffered a serious blow to its credibility, due to  misdeeds of  political cadres. Those who can afford to therefore find escape routes to get out and never come back if they can manage to. The exodus of qualified nurses from Kerala to all over the world and the ease with which they secure permanent resident status there, strengthens this argument. Many nurses working in the gulf are slowly moving out to Europe, America, Canada, Australia and New Zealand.  It is only a matter of time before the entire family of the nurse migrates to the new country. ‘Study abroad’ is just another way to gain a foothold in a distant land.

Costs

Nothing comes free, not even spirituality. There is a financial and social cost to the phenomenon of children going abroad to study.  Parents work abroad or within India to raise the money required.  According to data available Indian students spent over 30 billion dollars in 2019 for education abroad. This is expected to rise to 80 billion by 2024. Many parents feel that the risk and effort is worth it. Such migration commences with heavy financial cost. Students, actually parents, most of them pledging all their immovable assets, end up taking large sums, reportedly starting from Rs 8 lakh to 45 lakhs per person for meeting the expenses. Statistics released by the State Level Bankers Conference (SLBC) reveal that the total outstanding education loans in banks in Kerala  have gone up from Rs 9841 Crores in Mar 20119 to Rs 11,061 in Mar 2022. Interestingly barring a few stray cases everyone repays. Unpayable debt culminates in human tragedy called suicides.

In Kerala the social cost is visible and exasperatingly aggravating. Many houses built with hard earned money are lying locked because the owners have now become permanent residents abroad. Clusters of such houses in some areas, some housing old, ailing and hopelessly lonely  parents hoping to die sooner than later, have started haunting those with conscience. The current rulers in the state have found an opportunity in this crisis, otherwise a situation that is emerging as a human tragedy. They decided to levy additional tax on locked houses. Someone seems to have infused some sense of sanity and they have retracted their steps.

Kerala Story 

This is not just a phenomenon confined to Kerala. Punjab is already  struggling with the social cost of mass scale migration. Andhra and Telangana are also in hot pursuit. Tamil Nadu will catch up very soon. According to data available, US border patrol authorities are said to have intercepted more than 4,297 Indians crossing the Mexican border in two months in 2022.  There are more than 34,230 Asylum cases pending in the American immigration courts in October- November. According to statements made by the Minister concerned to the parliament, a large number of people are giving up Indian citizenship in favour of other countries, the figures clearly showing an increasing trend. Thus, the student exodus may not be a purely a ‘Kerala Story’. Kerala could be a small part of the great Indian story, a story that many who know may not want to tell,  and the masses who should know, remain  ignorant lost happily in the Euphoria of excavation of the past.

Individuals might succeed in their pursuit of their Nishane with Nigahen elsewhere. But, if rulers have their Nigahen elsewhere the society may miss the Nishane.

* ‘Nigahen’ in Hindi  means vision or sight and ‘Nishane’ in Hindi means aim or  target. The reference is to a famous Hindi song by Shamshad Begum for from the movie CID released in 1956

The Cat School and A Crown I Refuse to Give

It was quarter past 7 in the evening. Anne and I  were seated on the veranda chairs for our daily dose of post-dinner conversation. The day had been very warm. A cold moist breeze gently blew in. “It's raining somewhere,” I said. She didn't reply. She put a finger over her lips and then pointed towards the cat on the road.

We live in a gated community. The colony road, at its broadest outside our house, serves as a tiled pad for turning vehicles. The mother cat was there with her kitten. A child in the colony had brought the mother cat into the colony as a kitten. She was smart and grew up to be a beautiful cat. Ever since, tomcats in the neighbourhood viciously vie with each other for her affections. She litters regularly. 

Seated majestically, she had a rat under one of her paws. Her kitten sat curiously watching the rat struggling to escape. Without warning, she let the rat free. What followed was a hunt in slow motion. The rat ran for its life. The kitten seemed lost. Mama chased the rat, caught it, returned to where she was and settled down. Then without warning she released the rat again. The kitten chased the rat  but failed to catch it. Mama wouldn't let the lesson end in failure! The lesson was repeated a few times. The rat also must have got tired of futile attempts to escape. Finally, the kitten got it right and caught its first feast. “Efficient teacher,” remarked my wife. 

Jungle demands survival skills and matriarchs invest a lot in enabling progenies. What about us ? I wondered. 

There are more than one answer to each question in life. They are present around us. But it reveals itself only if one has the eye to see, ear to hear, head to decipher and heart to relate. I had my chance. This issue had come up for post-dinner discussion a few days before the ‘cat’ incident.

A friend of mine had recently ventured into the field of business. An attempt to start something, especially a business, that demands a lot of physical and mental commitment when one is well past sixty, the decision and follow through, the least to say, is incredible. My friend had retired from the army where he held a very senior position. He had a pension and could spend his days pursuing his passion. I was proud of him. “What prompted you to start this?” I asked. “See Jacob; I couldn't have handed over my designation to my son. But in business, I can anoint my children,” he replied. 

Awash with guilt for a moment,  I realised that I had done nothing like that for my girls. All along when they grew up, they were guaranteed only facilitation for their education. They had to be on their own for everything else. They did exactly that. They chose the field they wanted and toiled hard. One a Masters in Business Administration and CS and the other an IITian, they never disappointed me. They roughed it out in the wide open world and found their space.

Did I fail my children? 

Enabling progenies by creating a conducive environment is a parenting responsibility. Empowering them to achieve their goals is a step ahead. They have the authority to decide for themselves. They have the responsibility and therefore the accountability to themselves for what they have become or haven't. Handing over a crown and anointing them was never on my agenda. Did I abdicate my responsibilities?

There was no reason for me to grudge his reasons but his cause was at great variance with my convictions. Right and wrong is a matter of perception, a considered choice of every individual. He  might be right. 

Was his endeavour a pursuit of passions or driven by compulsions? Passions could be compelling but can compulsions become passions? Maybe!

It is said that survival is the toughest in The Savanna. Life and death are in an undetachable embrace there. Every death in Savanna sustains many others' life and every living thing, flora or fauna, is a potential death threat to another. Each mother in the wild Savanna knows that chances of survival of offspring depend solely on their ability to defeat death at every corner and every moment. We comfort ourselves in the belief that such life is confined only to the wild. We call it ‘Law of the Jungle’!

Think again. We could be wrong. They may be better off than we think.  A close look will reveal that odds stacked against human species are far more than that we currently comprehend. According to one study, the entire human population is cramped into less than 1.5 million square kilometers, a mere 1% of the total habitable land on the planet where as the wild animals have about 40 million square kilometers a whopping 38% as Forest. We normally speak about endangering other species by encroaching into their space, but remain silent and criminally oblivious to the unpardonable death and destruction we cause to our own species in the quest for religious, political or economic dominance. In such an environment, shouldn't we be enabling our offspring far better and more seriously than the mothers in the wild?

Unconsciously, it is the same parenting instinct, as in the wild, but greatly skewed that compels us to create tangible assets to be handed over to our offspring in the belief that they will take it forward and hand it over to their offspring. Unfortunately, inadequately enabled and insufficiently empowered, the recipients soon waste out the assets.

“पूत कपूत तो क्यों धन संचे,; पूत सपूत तो क्यों धन संचे" wasn't said in vain.  

Creating assets in pursuit of one's own passion is great, but driven by compulsions to crown the progeny may not always yield intended results. Each Empire and each Kingdom of the past bears testimony to this profound truth.

Pursuit is a personal choice and compulsion a state of helplessness.

I have no crown to handover.

Additional Input

For those interested

The planet can be divided as follows

Land mass -149 Million Square KMs ( 29%).

Oceans   - 361 Million Square Kms (71%).

Of the total landmass  (149 Million Square KMs)

106 Million Square KMs (71%) is habitable.

 15 Million Square KMs (10%) is Glacier

28 Million Square KMs (19%) is Barren Land

Of all the habitable land in the world (106 Million Square KMs )

48 Million Square KMs (46%) is used for Agriculture.  

40 Million Square KMs (38%) is Forest

<17 Million Square KMs (14%) is Shrubs

>1 Million Square KMs (1%) is settlement and Infrastructure

>1 Million Square KMs (1%) is Freshwater

Killing the Goose For The Golden Eggs - Where is the Goose?

 Stories for Life

We all love stories and we all grew up hearing stories, countless and each with a message. Each one of us certainly remembers at least a few stories. Few would recall the embedded message. How many amongst us would have internalised those lessons for life?

Two stories that I heard as a child and never forgot growing up were that of the Goose that laid the golden egg and of the greedy dog. The owner of the goose, overcome with greed, tried to rip off everything at one go. Rip off he did, unfortunately of himself. He lost the very source that could easily have been his means of livelihood, sustenance and growth to being rich, surely but slowly. The dog already had something in his secure possession but tried grabbing, a reflection, something well beyond his reach and anyway not his by any claim. In the process he lost forever even what he had. 

While scanning today's newspaper I came across a piece of news that reminded me of both the stories together. Reading through the newspaper, I realised that these stories were timeless. It happens everyday, all around us and in different forms.  We only have to look around. 

Destination Kerala

Kerala has long been marketed as the ultimate tourist destination with the tagline “God’s Own Country”. Blessed with a climate that remains conducive for tourism throughout the year, domestic and foreign tourism can easily fuel a large part of the state's economy. With one of the highest density of allopathy hospitals in the world and as home to countless outlets of traditional Ayurvedic and naturopathy treatment, medical tourism is another area that the government can easily promote to run the local economy. Kerala, if well managed, can give Thailand, Bali and Sri Lanka and other southeast asian tourist destinations a run for their money. Tourism has been a money earner for the state but if indications are to be believed, it is declining.

Mega conferences and melas where ‘Who is Who' of glitterati as brand ambassadors showcase ‘Brand Kerala’ as a sought after tourist destination are not rare. Government proclamations and initiatives are regularly declared to promote each region and locality in the state as a tourist hub. The reality, if the news item is to be believed, seems headed in the opposite direction. It points to a fundamental fault line that has been the bane of Kerala's growth prospects.

 

Whom Should the Tourist Go With?

"Whom should the tourist go with? Apprehension that Cruise liners may give Cochin the go by'', read the caption of an article in the 31st March edition of a widely read Malayalam daily. The details indicated that the taxi unions operating at the port have made it clear that they won't allow coaches of the tour operators to ferry tourists from cruise liners to various local destinations of tourist interest. The tourists, they insist, must use those vehicles affiliated to their union. According to the article, about 52 Cruise Liners come to Kochi and about 200 to 800 tourists come out from each of the liners for sightseeing in and around Kochi. This is the pie being contested for. The news also expressed the apprehension of Cruise Liners avoiding Cochin if the tour operators are not allowed to operate their AC coaches.

Economics

It is common knowledge that each tourist wants to spend the least and have the most. Coaches maintain the integrity of the tourist group,  take on guides, some of them have inbuilt toilets, provide better sightseeing facilities and are far more cheaper than taxis. World across, tour operators rely on coaches to ferry tourists. Bigger coach translates to more tourists, easier to manage, fewer guides and  better economy of volumes. It keeps prices down for the tourist and ensures better margins for the tour operator.

But  taxi operators seem to have nothing to do with the choice of the tourist, his concern for costs or the tour operators' bottom lines. They want coaches to stay away. In the reconciliation meeting, the news item said, they seem to have agreed to split the pie half-half. If their demand is acceded to, tourists will have to forgo the far better and cheaper option. To the tourists it is clearly a rip off. To the practical and cost conscious tourist, it will appear that the union is asking more for the right to rip off than the right to livelihood. Expecting foreign arrivals to abide by the diktats of the local taxi unions is asking too much, especially when equal or better options are not far away.

Economic transactions integral to  tourist activity provide impetus to the local economy. Tourism does not limit itself to being money for drivers. It actually energises a lot of small associated businesses. Keeping it cheap ensures high volume turnovers. If the options are available and costs are right, tentacles of economics spinoff spread to other areas, even remotely linked. Thailand, Sri Lanka and Bali are classic examples. If Cruise Liners sail past Cochin, then not just the taxi drivers but the entire ecosystem related to tourism stands to lose. 

The stand of the union prima facie seems to be “If for anyone, why not for us?”, apparently harmless. But their demand drives up costs and that is detrimental to business interests and therefore the entire community. It is not the first time that Kerala has lost opportunities because of  unreasonable demands by unions.  Claims of a friendly industrial climate in the state notwithstanding, many industrialists and entrepreneurs have flagged bitter experiences as truth. But we are either drowned in delusions of denial or we have started believing in the reflections of the narrative we created for ourselves. A third possibility is that the majority has resigned to afflictions as inevitable. Whichever is the truth, it is counterproductive.

 

Killing the Geese! But Who is the Goose?

Kerala and Kerallites must ask themselves as to why services like Ola and Uber are shunning the state. If it is the opportunity to work and earn that people are looking for, then services like ola and uber that effectively operate world over and take first time visitors without problems should have thrived here too. The domestic requirements especially, that of the ever increasing share of  geriatric population in the state, itself should have fuelled growth of such services. It could also have achieved large volumes across the state and provided employment to many locals. The hesitation of most taxi and auto drivers in Kerala to go metered is a well known fact. 

Many aspects of the Malayali society's daily life have an abundance of “paise wise and rupee foolish” (replacing the “penny wise - pound foolish”) acts. The abrupt end of the metro at Alwaye rather than finishing it at the airport, is a classic example of foresight akin to institutional blindness. The taxi unions movement to stop or make it difficult for call-taxi operators to operate at the airport is another example. Even the call-taxi operators have joined hands and have found ways and means to rip off subverting the call taxi app. It will provide short term success and gains but in the long run it deals a very bad hand for the local economy. The rip off attitude is not confined to the tourism sector alone. The malice has spread across every segment of the service industry. People, sooner than later, will adopt means to escape being milked. 

Whether it is the greed to lay hands on all the golden eggs now and all at once or the greed to grab the bone even if it is only a reflection, the end result is the same; loss. Unfortunately malayalees, much touted as the most educated in India, have neither adopted productive ways nor stood up against such counterproductive steps by unions. Has collective bargaining, once a tool for survival, become a means of coercion?

The question remains

Are we killing the Goose that lays the Golden egg? 

And by the way are we not the Geese ourselves ?

Pretenders and Koels: Organisational Narratives

 Robbery?

Have you ever felt cheated at work? 

You did all the work and someone else robbed you of the credit! 

For many career men and women, this  may be a daily affair. If you have never come across such a situation in your career; you could be amongst the handful few on the planet; otherwise you may be immune or insensitive enough not even to recognise or register this universal phenomenon.

Have you ever cheated someone of their credits? No. Never; I don't ever do such unfair things!! If one has a few human beings on the ladder steps below them in the organisation, such an event would certainly have happened with or without one’s knowledge. Even if it hadn't  actually happened, it is unlikely that someone below you in the ladder hasn't  thought so. If we have climbed the hierarchical ladder, at least sometime in our career, each one of us would have stood accused of giving credit to a pretender. If you haven't been told so, it is likely that you are either uncommunicative or unapproachable. The question remains; are we big hearted enough to accept what we willingly or otherwise perpetrated? 

Et Tu Natura?

I enjoy sitting out on the veranda, looking at my garden and sipping coffee. I enjoy gardening and love my small garden, mostly potted plants. This is where I saw a management lesson unfold!  

Last Sunday, I noticed that the Orchid at the corner had flowered. It looked beautiful. A single stem, not very conspicuously coloured, beautiful nevertheless. It looked as if it emerged from the basket hanging above but actually it was the shoot from the plant potted well below. That plant had shown no symptoms of flowering anytime in the near future and I was in a mood to chop it away. It was on a second thought that I decided to retain it.  Then, when it set forth its shoot and flowered, it looked as if the plant on top of it owned the shoot. The one above stole the thunder from the real source. It would have been a tragedy if I had chopped it off. Despite knowing each plant individually, for a moment I gave credits to the pretender. But there are other natural phenomena that are even more cruel. Brood parasites abound in nature. Koels use Crows to propagate their young. In the process of laying its eggs, koels are known to actually push as many crow’s eggs out of the nest. Crows unaware of the tragedy Nurtures koels eggs. Koel chicks hatch first and consume the maximum food that the crow brings. An intelligent crow is beaten by a smart Koel. Interestingly, organisations nowadays promote the culture of smart working!

Credit Grabbers and Koels 

In every organisation, there are many pretenders, who practice the art of grabbing credit for someone else's job. They may do it either in subtle ways or even making it obvious. It is not restricted to the lower levels in the hierarchy. It is omnipresent across all levels and all verticals. Modus operandi may differ. As a result, a thorough and hardworking individual could end up being labelled an underperformer. It becomes rampant if the evaluator or supervisor himself is incompetent or has come up through the ‘pretend and grab’ route. They slowly erode the kernel from within.

Organisational koels are not rare either but they like brood parasites can be even more dangerous. They deliberately, covertly or overtly, raise obstacles in the path of a colleague or subordinate to disrupt duties being discharged. Some of them even sabotage the systems and processes to achieve their ulterior motives. The management may not realise the presence of brood parasitic activity. It can come in endless ways. At the lower levels it may be by doing a shoddy job to take advantage of a facility given by the management. At the supervisory levels it could be connivance or fear of correction or both. Though not very obvious it actually cuts the organisation at the roots leading to its failure. Organisations in the service industry are easy prey to brood parasitic activities. 

When we are vested with the authority of assessing output of people below us in the hierarchy, it is possible that we give credits where not due, robbing someone who actually toiled. More the number of subordinates to be assessed, the easier it is to go wrong. Weak systems, inadequate checks and balances can help koels make a killing. 

Who stands to lose from koels and pretenders who grab others’ credits and how?

Losers

If the organisation is proprietary in nature, the loss likely to be suffered would be personal for the proprietor. Since the loss would be felt personally, investigations would be prompt and therefore corrective interventions are likely to be applied sooner than later. In non-proprietary organisations, since the management may not realise the short term or long term losses immediately, pretenders and koels are likely to be at play more often. Larger the organisation, higher the probability of multiplicity in hierarchical interactions and more remote the chance of discovery, more conducive the environment for pretenders and Koels to thrive. While the pretender or koel may continue to reap rewards, the organisation may be hopelessly hemorrhaging. Damages inflicted would be cumulative and might never get attributed to any one individual. Therefore the necessity of putting systems and methods in place to prevent such practices becomes more inevitable in large organisations.

The golden rule to remember is pretenders and koels may make the sun look shining, to make their hay, but they would be pushing the organisation into darkness, sometime for eternity. There are enough examples too.