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Showing posts with the label MARKETING

JOSEPH GOEBBELS NEVER VISITED KERALA

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  “Veettil Oonu,” ( വീട്ടിൽ ഊണ് ), the board outside the roadside restaurant in the town screamed. The two Malayalam words literally mean 'home food’. Everyone knows that home food is prepared and served at home. The restaurant that screamed ‘home food’ was neither home nor homely. It kept the hearth going for its owners and workers. Such boards are common along the length and breadth of Kerala. How can anyone buy ‘home food’ in a wayside restaurant? Everyone knows it is a blatant lie.  If you walk into such a restaurant hoping to eat something homely, you could be disappointed. The food they serve is a ‘meal’ sold in all restaurants across Kerala. ‘Meals,’ for the uninitiated, means an unlimited supply of rice and curry, served on a banana leaf or plate. If you thought Veettil Oonu would be cheaper than normal meals in other restaurants, maybe if you are lucky, you could be right. Anyway, people still walk in knowing that the board screams untruth. The name sells. Why are na...

KUNDIL VEENA CHUNDELI - LESSONS IN LEADERSHIP (Corporate and others)

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  “Kundil Veena Chundeli” is in Malayalam and means “mouse that fell in a ditch . “History repeats itself” is an idiom that finds frequent mention nowadays. Both sides, especially in animated television discussions that become no-holds-barred debates, use it at will. The events that unfold daily across the world somehow give me the impression that the contemporary is often a repetition of the past, and we, in our own little ways, are all part of this great drama. To make things clearer, let me share a Malayalam story I learned as a child in the second or third grade. The story seems to repeat endlessly, though the characters keep changing. Let me narrate the story, giving it a contemporary flavour. The story Once upon a time, a mouse landed up in a kitchen in search of food. Without much problem, he found two “ neyyappams ” (a Malayali sweet and my childhood favourite) wrapped in a newspaper. Without waiting to eat, he picked up the packet and walked. He wanted to reach h...

Qualifications or “Callification,” Selection and Retention Criterion

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  Endless Efforts   “Callification?” Your efforts to find out what it means in the dictionary shall go in vain. I just made it up.  Patiently read through it; you will know what it means.     The three submersible pumps working continuously and in tandem could not fill the colony’s overhead tank. The employees kept the pump running. One pump ran dry far too long and burned itself out. The open well also ran dry. They told no one. Why should they? They had nothing to lose. I noticed the unusual activity and enquired. This had been going on for a few days. It should not have.   I did a quick calculation of the flow rates of the pumps, the capacity of the community tank, and the tanks over the individual houses. Considering the endless efforts of the pumps, all the overhead tanks should have been filled and overflowing. It did not happen. I concluded that there must be a leak somewhere in the pipeline. The large amount of water that leaked ...

Beware! You Could be Cordyceped

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  Mystery Of The Long Horned Ants The forest hides a lot even from the most prying eyes. Most of what we get to see in it is fleeting; what is not fleeting may just be a snapshot and not the full picture. The truth of the forest, a mystery! Today, let us unravel one; the Mystery of the Long Horned Ants! Each plant species has perfected the art of propagation. When it is season, flowering plants bloom and the forest becomes awash with pollen clouds, each grain in the cloud hoping to find a suitable recipient. Most, not reaching intended locations dry up and die. A fungus called Ophiocordyceps also sends out spores. Ants are no strangers to the forest. They come out from their colonies to forage. In millions, they crawl all over. Spores of Ophiocordyceps fall on plants, animals and the forest floor. It could also land on ants or they while crawling around could come in contact with it.   Harmless incident? No; because they are the intended recipient! If a carpenter ant (...

OVERSIGHT: ALL ABOUT CONTAINING OVERSIGHT

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Contranym Oversight is an interesting contranym! Too many incidents of oversight prove absence of oversight! Contranym? A contranym is a word with the same spelling but the opposite meaning. In other words, it’s a homonym that’s an antonym. A homonym is a word spelled like another with a different meaning while an antonym is a word with the opposite meaning, context in which it is used deciding the meaning. Oversight, in the context of ‘overseeing’, is about supervision but in its contranym context, it’s about errors unintentional or otherwise. Frequent incidents of oversight indicate systemic rot in the system due to ineffective oversight; disastrous and fatal for organisations. I can't help but narrate  such a story  I witnessed being scripted!  Sun Like Nowhere Else The story unfolds in the most unbelievably beautiful settings of the backwaters in God’s Own country. To believe, one has to experience the morning sun, reflecting itself in grandeur over th...

BUILDING BRAND FOR BETTER RETURNS

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  Difference in Brand Construct After a day-long drive, I checked in to a hotel beside Lake Rotorua, New Zealand. Staff on duty seemed happy, committed, behaved as if they owned the place and impressed me with impeccable their conduct. The experience was different from all other hotels I had ever checked in.  Back home, I wanted to buy an equipment for my house. Influenced by advertisements and impressed by the proprietor’s publicised and principled stand on various socio-political issues, I decided on a brand. Machines, irrespective of make, do fail but services promised should not. Repeated calls to the service centre went unattended. It required persistence and contacts to get my work done! Dr APR is a medical specialist in whom, my trust has grown each day over a decade. I refer my friends and seek long distance pro bono consultancy for many. Three different brands and three different brand images. Hype and hoopla around brand promotion aside, brand image is all ab...