Showing posts with label COMMUNICATION. Show all posts
Showing posts with label COMMUNICATION. Show all posts

Thursday, 15 August 2024

THE OTHER SIDE OF LOOKING THE OTHER WAY

 

Look the other way, is an idiom unlike any other. It does not catch much attention but easily hurts. Looking the other way allows immoral or illegal acts but its benign version, which could mean many more things like, avoid, ignore, desert, abandon, let down etc, could be immensely painful to those looked away from. The literal meaning of looking the other way is straightforward as the words suggest; looking in the opposite direction. Our roads play host to both literal and literary versions of it. 

Pedestrians across the world have the right of way. In many countries, pedestrians can cross the road, only at the zebra lines. If the light is not in their favour they wait or push the pedestrian button to allow them to cross. If pedestrians push the pedestrian button, they get the green to cross and the light goes red for motorists. People crossing like that wave at the motorists signalling gratitude.

Pedestrians at home are more empowered. They cross roads and motorways at will. They do not have to signal gratitude because they can remotely apply the brakes in our cars with their palms. Some jump over the railing erected to prevent random crossings. The more steel-willed and philanthropic ones go a few steps beyond. They alter or manipulate the railings or barriers to allow unhindered rights for everyone to cross. If you notice pedestrians crossing the roads here, you will find many crossing the road looking the other way. Having outsourced their safety to the goodness of the unknown motorists, they deliberately do not make eye contact. They just look the other way. Risks of tail bang notwithstanding, a few drivers screech to stop while most continue because they are skilled enough to evade the moving two-legged obstacle or too lazy to apply the brakes. The unmindful hero gets to live another day to look the other way because the drivers chose not to look the other way. 

Looking the other way is rarely that detached and removed. There is a painful side to it, especially if it happens in relationships. All of us would have experienced it sometime in life. Irrespective of the pain inflicted, the incident often leaves us baffled with the question, “How could he?” or “How could she?” One only needs to recall the incident to realise how it felt then. At times even time cannot lessen the trauma and its aftermath. There would be nobody in this world who would not have experienced this feeling. 

There is a flip side too. If you feel, you have been at the receiving end of this traumatic experience from someone else, there would be people around you who would have received similar treatment from you. It is so common and sometimes so subtle we may not even realise we have inflicted injuries worse than the worst we suffered.

There is good news. The damage in such cases is self-inflicted and therefore treatable. Cannot believe it? That is because you are not looking at the other side of their looking the other way.  Such experiences arise when people do not react or perform the way we expect them to. The more one expects, the higher the chance of shortfall and the more bitter our experience. This discussion of expectation and response is not related to setting work-related targets and their delivery but to human behaviour in social and interpersonal transactions.

It may do us good if we truthfully ponder over the latest heartbreak we experienced. In most cases, we likely assumed that the person would deliver what we expected, without telling the person what we expected. What about those instances when we tell people what we expect from them? We often expect without consideration of their competencies, compulsions, or circumstances. The converse is also equally true.   

We may be at a loss to explain why someone suddenly felt offended by us. Check!  We would not have known what they expected from us and in the absence of such knowledge, we might not have lived up to their expectations. In most cases, they would not have even demanded something from us but merely expected us to respond as they desired. The intensity of the let-down is immense when the relationship is intimate because we take it for granted the other person knows us well enough to rise and respond.

Sometimes, poor, inadequate and even adverse response is deliberate and malafide. Such numbers, unfortunately, are on the rise. One should be wise enough to differentiate between the intentional and the inadvertent. When people take our goodness in relationships for granted, we should sever and cut losses. A heartache for a short while is far better than feeling used and abused in toxic relationships. It may be kindness, to ask them for reasons. The heinous of the lot will deny even the existence of such an act. It is better to keep them at the farthest possible distance. Sometimes, we need to keep them around regardless of their response. After all, roses don't come without thorns.  

Now that we know, there is another side to someone looking the other way, it could open new avenues to renewing our relationships. 

Let me add a caveat. Tread with caution!

 

Monday, 13 November 2023

A Table Full of Dishes ; Sanu Ki?

 Ubiquitous Affliction

“Sanu ki,” a usage in Punjabi, is both a phrase and an idiom. “Sanu” translates to “us” and “ki” means “what.” Together, it merely means “to us, what” or in other words “why bother?” Simply put it means “I don't care.” That is where it stops being a phrase. Depending upon the context, “sanu ki?” assumes many a meaning. Commencing from being a plain expression indicating disassociation, it can mean anything like irrelevance, irreverence, scorn, and at times the sublime state of acceptance of the inevitable. One needs to spend time with people who speak Punjabi to capture the essence of the “sanu ki” served. It can mean anything depending on how, when, and where it has been said and to whom it has been delivered.  The difference in tone can change the associated meaning. The versatility of this phrase or idiom is what caught my attention.

In Malayalam, my mother tongue, there are different versions of ‘sanu ki?” Starting from “namukku enthiru de? to “nammaku entho venam?” words, tones, etc continue to change as we travel up north, from the southern tip of Kerala.  I am sure there would be something equivalent in all languages and different versions, within the same language, depending on the local dialect. Irrespective of the language, or its local dialect they all essentially mean the same, “sanu ki?”

Harmless as it may sound, it can pack a deadly punch when it becomes an attitude. Some, having got away with it for some time, become “cordycyeped[i]” by this attitude. Irrespective of the size of the organisation or its field of operations, if even one member of the team becomes infected, then it is likely to spread to other members sooner than later, spelling disaster for the organisation.

Disaster Everyone Shut Their Eyes To

Established in 1985, Enron became a multi-billion-dollar behemoth. Everybody was sure about its future, or everybody thought so till it declared bankruptcy. The company was packed with talents. They were masters of the ruthless pursuit of profits. There was nothing stopping them anywhere and in whatever they attempted to do. Yet, Enron fell and when it fell, it fell like a pack of cards because something that talents could not prevent pulled it down from the inside.

Postmortem dissection revealed that a few at the top had lied deliberately and some around them colluded while the many other equally talented kept quiet about it. They all individually were afflicted with “sanu ki.” More than the greed of a powerful few at the top, the fall was ensured by the silence of many who could stop it but chose to abdicate. It is said that it is not the violence of the few that kills a society but the silence of the many. 

Cost of Collusion

Most of us find it difficult to speak up even when we know that the path or the decision being taken by the organisation, we are part of, is wrong. We could be worried that by speaking up we could be seen as anti-establishment, end up damaging hierarchical relationships, and spoil our chances within the organisation. Under such circumstances “sanu ki” is the path most of us normally choose. “Sanu ki” killed Enron. Dissection of organisational failures across the world would reveal that “sannu ki” was the ailment that finally killed all of them. If we look around, we can see many people within our families, organisations, and societies remorselessly abdicating their responsibility, to tell the truth. If we muster the courage to look within, we can see many instances where we too have abdicated. We can go to any extent to be seen to be nice without realising that if “sanu ki” can decimate organisations and societies it can destroy us too. The sad part of it, we actively collude with others either for favour or out of fear.

It is easy to compliment someone successful. It is easier to ignore a flaw and let it pass by when it does not impact us adversely. There are many who even at the cost of discomfort keep quiet when they see things go wrong. Most of us desist from giving the correct picture or feedback to those whom we know for fear of offending or spoiling the existing relationships. Anyone who musters the courage and gives suggestions that are contrary to what we believe in is considered offensive and even inimical. Most of us avoid such people.

On the receiving side when things have gone irredeemably beyond, the very same people who chose to be nice through silence would be the first ones to come forward with an “I told you so,” or an “I knew it.” We are conditioned to be nice to the extent of allowing our near and dear ones to fail. Luckily for this world, not everybody believes in sannu ki. Some do bite the bullet.

Bite The Bullet

Recently, on my social media page, I posted a picture of a few dishes laid out on a dining table. Many of my friends liked it and some even posted comments.

One message bucked the trend. "What do I make out of this Picture? What is it all about?" came the private message from my friend in Canada. What is so difficult in understanding a picture?" I thought. many had already seen, put their likes, and even commented. That was my instant response. I did not feel good at all. I tried to justify my act and refrained from giving any weight to his argument.

I had been blunt all my life. I had fallen foul with many for rightfully telling them what I thought was wrong with them or in what they did. Few well-wishers advised diplomacy. I tried but like all half-hearted attempts, it failed. I knew that many in the hierarchy avoided me because of my reputation. Interestingly, I was handpicked by two Director Generals only because of this reputation. I also rose in the hierarchy. I continued to be what I was. If I had chosen to be blunt then, I must give that right to others, now and always too.

After the initial discomfiture, I looked at the picture. He was correct.  Without context, the picture looked meaningless. If you want to understand how awful it was, just try switching on any Indian movie song sequence, preferably one that you have never seen before, switch off the audio, and try watching. I felt the same about the picture I shared without annotation. Most people who liked and commented on the picture must have given it their own context. Were they being kind or were they merely exercising their option of “sanu ki?” Either way, I was happy with all of them.

The Chinese Dinner My Daughter's
Mother-in-law so painstakingly
prepared for us 


On the other hand, here was a man who took time out very early in the morning, risking the friendly relationship we had forged over time, to tell me that I had fallen short. I knew it was straight from the heart and with the sole intent of correcting me regardless of what I felt. I immediately sent him a message of gratitude and made corrections to what I had done. I checked my previous posts. Most of them were without any reference to context, just like the movie song sequence that had no audio to accompany. They all had many likes and comments too. All my incomplete posts seem to have met with people who exercised their choice of  “sanu ki?” 

Today, people find it difficult to point out mistakes. Parents find it difficult to advise or correct even their own children for fear of repercussions. Imagine the damage we are inflicting on ourselves. We forget that “sanu ki” returns to bite.

Human Beings and Human Doings

Recently, a friend gave a talk about “human beings and human doings.” The content of the lecture is her intellectual property. The title set me thinking. I am convinced that it was ‘human doings’ that helped us evolve into human beings and it is in these very ‘doings’ that we, as a society or species, will either flourish or flounder. ‘Sanu ki’ goes against the grain of collective survival.

“To err is human,” didn't someone say? 

"To correct is even more human," I feel.



[i]Cordycyeped’ is a concept that I had discussed in my previous blog published on Jun 15, 2022. The link to it is given here.   

https://jacobshorizon.blogspot.com/2022/06/beware-you-could-be-cordyceped.html

Sunday, 24 September 2023

Two Telephone Calls The Redwood Trees and A Stamp Pad

 

The First Call


It was a call from a former colleague and friend. He was organising an event to get former army officers and their spouses together, on an informal platform. He and a coursemate of mine reached out to all the veteran officers. Their efforts bore fruits. Many officers confirmed their attendance. I presumed he called up to discuss something about the meeting. 


“Sir, I want you to give a talk on ‘group dynamics’ at the meeting, he requested. I could not decline. Each attendee had a distinguished career behind him. Most of them had commanded and led troops in operations. They were masters at keeping teams together and eliciting performance from them in the most trying circumstances. Their spouses had seen it all from very close quarters. Talking to them about team dynamics, I knew, was like showing a candle to the sun. 


I scoured the web for research papers on the subject. All the articles, I laid my hands on, were clinical in their approach. Those in the realm of behavioural sciences took the psychology and psychiatry routes. Papers dealing with management used medical, clinical, and industrial inputs to explain the why of everything. They prescribed how to increase organisational harmony, growth, and productivity. I wanted my talk to be something other than academic because I was to address men and women who risked their own lives for the safety, honour, and welfare of the country and the men they lead. I wanted my talk to connect with their hearts.


When urgency dictates responses, people normally choose easy fixes. I loathe it because such solutions invariably become residual problems that persist. I just dig deeper, strive harder, and normally succeed in coming up with solutions that don't become problems later. I have been lucky. My mind was hard at work. I had not yet come up with any interesting connection. 


The Second Call 


It was quarter past eight in the evening and bedtime was fast approaching. My mobile buzzed. The message was from one of my cousins. "Will you be at home on the 28th of September?" it said. "As of now; Yes," I responded. "Can I call," he asked. "Certainly," I replied. 


He was older than me and was more of an acquaintance than a cousin. Our childhood interactions were brief. We were next-door neighbours and also members of the same local club. Members of the club were a band of youngsters, all in the same age group, looking for adventure and fun. He came to the club only to play badminton and steadfastly stayed away from mischief we worked up. He was studious, focused, hardworking, detached, reserved, and determined to carve a niche for himself. I was part of all the mischief that we, friends, planned and executed unless they decided to pull one on me. 


After graduation, he pursued studies in engineering and secured a career with a prestigious company. When I graduated, I joined the Military Academy and became an army officer. We drifted apart and raised our own families. We met just twice or three times in the last 40 years. Social media opened up avenues to catch up with people and we found a place on each other's contact list but never contacted each other. His message, therefore was a surprise. 


My mobile rang. “It has been many years. I want to meet you, sit down, talk with you, and hug you. We all are running against time. I want to spend some time with you before it is late,” he said. I could sense the sincerity in his words. We agreed to meet on the 30th of September. My mind was still hard at work when I retired to bed. “Why did he call me up?” 


That night I had a strange dream. I saw a forest full of giant Redwood trees. The name ‘redwood tree’ lingered on. I got up from the bed and drank water. Redwood trees? The dream was about things alien to me. I went back to sleep. I dreamt of the Redwood trees again. 


The Redwood Trees


Normally, I find it difficult to recall dreams once I wake up. This dream refused to fade away. I had never been to any Redwood forests. Then, out of the blue, I recalled having read something about the redwood trees of California while I searched the net for places to visit in the USA. I searched again.


Redwood trees are amongst the tallest, biggest, and oldest trees in the world. Some trees are said to have a girth with a diameter of more than 20 feet. It withstands rot, fire, and pests. What is visible to the naked eye is not its actual strength but the manifestation of the real power that lies hidden beneath the surface. Storms and floods cannot fell a Redwood tree. They hold each other. I decided to make the secret of the Redwood trees the ‘connection’ between me and the audience. 

 

The Secret


All trees send roots down; the taller the tree, the deeper the roots. Redwood trees are the tallest but adopt a different strategy. The taller the tree, the farther its roots travel. Like other trees, it does send its roots deep down but unlike other trees, it also sends its roots away in search of other Redwood roots. When the roots of different Redwood trees meet, they embrace each other and eventually merge. It is believed that each redwood tree is connected, at its roots, to all the other redwood trees in the forest. Imagine the strength of each tree held firm by a forest full of roots. No storm or flood can harm a Redwood tree. Storms and floods are inevitable.


Storms 


Individually, each one of us might be super achievers. We might tower over everybody else around us with our achievements. Our wealth and health may seem unassailable. We may even feel undefeatable. Unfortunately, aging is inevitable and afflicts all of us, however mighty we may be. It is also an uneasy process. It brings along storms every day; to each man his own. 


“Empty nest” is a common challenge. We plan the future of our children and strive hard to raise them to succeed in life. When our children grow up, they leave the nest in pursuit of careers of their choice and also raise their own families. Initially, we take great pride and satisfaction in saying that our children have gone far but as age catches up one realises that the nest is empty. It is a situation that we all strive to bring upon ourselves and therefore an irony that we have to come to terms with. Emptiness is the first storm to hit an empty nest.


The storm gains fury as we age. Physical ailments, lack of sleep, and loss of purpose accentuate emptiness. Days become shorter, nights become longer and the horizon looks a bit closer than before. The clock sounds louder at night signaling the presence of emptiness in our nests. The inability of our children to meet our demands on their time, proximity, and care starts hurting us and even negates the pride we once carried about their achievements. The more we demand the less we feel we get irrespective of whatever and how much soever they do. Emptiness is the most dangerous form of cancer. It rots one from within.


Loss of spouse and friends, inevitable in our journey in time, worsens emptiness and makes the storm unbearable. Those amongst us who toiled all our lives only for ourselves, like trees sending their roots down without connecting with the world around, can find emptiness unbearable and storms hard to survive. Those unwilling to mend ways have nothing but bitter emptiness for company, as they age. Their escape comes through Dementia, Alzheimer's, and eventual death. Luckily, it is never too late to start extending our hands of friendship and cooperation to the people around us. There is just one impediment, the baggage we carry.


Baggage


The only impediment to sending our roots out in search of other Redwood trees is our ego. We think no end to ourselves because of the success we attribute to ourselves. We might have been anybody when we were at the zenith of our profession. The place we considered our thrones, the very symbol of our achievements and success, has to be handed over to someone younger even if we don't like it. There will be people more capable than us even if we don't accept it. It is better, we understand that positions and authority are transient and we have travelled beyond them. It is the same with our failures. Success and failures are comparative and perceptional. Pivoting happiness on success and failure is the ultimate cruelty to oneself. This realisation can make it easy for us to let go of the baggage of success or failure that weigh us down as we age. Unwanted cargo only helps a ship drown faster in a storm.


The Stamp Pad

 

Finally, the day I was to address the veterans dawned. I opened the closet to choose the shirt I was to wear. The first thing that caught my eye was the stamp pad. 


It happened a year back, I had called the Soldier welfare officer, requesting an appointment with her. My wife and I were required to affix our thumb impressions on a document in her presence and get that document attested by her. The fine lady had a busy schedule that day. She could not give us an appointment on that day during office hours. She, however, visited us on her way back home. She even carried the stamp pad for the thumb impression. She left the stamp pad back with us. Her act was one of absolute benevolence. I have kept it as a memento. Every time I see the stamp pad, I am reminded of, not just the immense kindness she showed but all that I received all my life. It also reminds me to be grateful for anything I receive. 


A sense of gratitude is a great nutrient. It changes the way we look at life. We become aware of our interdependence as members of the community we live in. It helps initiate, maintain, and sustain fruitful relationships and contribute without expectations. It also works as one of the best antidotes to the ailments inflicted by ego. The older we get, the more reasons we can identify to be grateful. The more we age, the faster we must shed our egos. 


Sans egos and filled with gratitude it becomes easy to stretch our hands out for friendship. When many hands come together each one of us becomes tall like the Redwood trees in the forest, immune to storms and floods that we encounter in our daily lives.


Friday, 14 July 2023

I am Happy I Lost a Few Crores


 A LESSON WITH MALICE TOWARDS NONE


It was our wedding anniversary.  My wife and I had been receiving calls wishing us well. A few years back, when I was working, there used to be an endless stream of calls and cards congratulating us and wishing us many years of happiness. I returned all the calls and replied to all the cards. Now that I am retired, we get much fewer calls and cards. It doesn't upset us at all. We knew that positions that facilitate felicitations. We still receive calls and cards. We cherish them. The reduction in numbers is compensated by the length of each call.


This year, I received an unexpected call. 

 

It was about 2:45 in the afternoon. I had just woken up from my siesta. The call was from someone I knew. We both had retired around the same time. We had not spoken for years. He called in to wish us a great wedding anniversary. I was surprised. 


“What do you do to keep yourself occupied?” he asked. 


“I spend time reading and writing. I blog and vlog. I am also working on a book. Once in a while I get a corporate training assignment,” I said.


“That's very good. I have been regularly reading your blog. You take up something from everyday life and bring out profound lessons. You write really well. I am impressed. I am eagerly looking forward to your book,” he said. I loved that ego massage.  


Now, it was my turn. “How do you spend time?” I asked. 


“I am an entrepreneur. I make some good money. I raked in a few crores last year.  I expect better results this year. Even during the pandemic we did some real good business,” he sounded very matter of fact. 


I always had this feeling that people in business are always busy and short of time. He sounded very casual and relaxed. I was  happy for him. The conversation culminated with both of us promising to be in touch. Like all successful businessmen, he had an urgent call to attend to.


He kept his promise. 


Two weeks later he called me up. I had just reached my study after my siesta. We exchanged some pleasantries. 


“You seem to be vacationing like there’s no tomorrow,” I said. I had seen, over the social media, a lot of photographs of him and his family enjoying themselves at different places. 


“Actually my work requires me to travel. We took out time to enjoy ourselves. I have teams across many cities in India and few abroad. I have a team in your state also,” he said.  I was very impressed.

 

“Jacob, do you want to get into business?” he asked. 

“Knowing how honest and committed you are, I think you should be able to make some good money for yourself,” he said. 


I didn't answer. I was stumped, clear and clean. It took me a little while to compose myself. I was definitely not interested. My hands were already full with activities I love. I wanted to be polite while declining the offer. 


“What is the business?” I asked. 

“E-commerce, like Amazon,” he replied. 


I was sceptical. “Can you fill in some details?” I asked. 


“That, I will tell you in due course of time,” he said. 

“Wait, let me check if I can make you speak to my mentor,” he said. 


He put me on hold and made a quick call to somebody. “Jacob, you are lucky. He is a very busy man. Luckily, he has a slot free the day after. He  agreed to speak with you the day after at 3 o'clock. I will send you a video link tomorrow. We both can connect about 10 minutes before, chat up for sometime and he can  join at three,” he said.


“Thoughtful or something else?” I wondered. 

“What is the business all about? What is the name of your company?” I did not let him go. 

“I am not inclined to get into any business,” I said.  


“There is no compulsion Jacob. Hold your horses till the day after. After listening to my mentor, if you think you want to, we can discuss. I recommend you ask your wife also to join the call,” he replied.  


“Mentor? We both held high ranks in the hierarchy. We mentored many while  in service.  Why do you now need a Mentor?" I asked. 


“Jacob, that is where we go wrong. We all have our specific areas of competence. Everywhere else we need someone to hand hold us, at least to start with. My mentor is much younger to me. He is an alumnus of IIT and IIM. An expert in the business, he helped me set up mine. Now I am on my own running a hugely successful venture. I am making money like never before,” he said. 


It seemed like a pep talk intended to shake me out of my slumber and motivate me to dive in to look for the big money bag. “Beware,” my insides screamed. 


“I am not interested in doing any business. I would just like to enjoy what is left of my life without taking any more tension,” I said. 


“Don't worry. You don't have to invest anything now but your competence,” he replied. "Jacob, I have a meeting scheduled. We will catch up the day after," he said. Our conversation ended abruptly. 


My mind was fast at work. Something was not right. Over the cup of tea in the evening my wife and I discussed and decided to let the offer wade by.


Two days later as promised he connected. "Where is Mrs Jacob?"  he asked. “She will not be joining,” I told him. Few moments later his mentor joined live. 


“What is your dream in life?” he asked after the initial pleasantries. 


Running fast towards 64, my bucket list was already complete. I had decided to take life one day at a time. “I am looking forward to publishing my book,” I said. 


“That's great. You must be wanting to do something more in life," he prodded. 


“I have got more than what I deserved and desired. We love travelling. We are doing everything we want to. We are happy with life,” I said.


“Travel abroad? You need lots of money,” he said. 


“Not much. We plan, save and travel,”I replied.


“You fly business class?” he was not letting go. 


Clearly, he was leading me somewhere. I decided to go along.  

“I take the cheapest ticket available,” I said.


“ Why not  business class?” he asked. 


“No. With the money I have, I can either travel longer in economy or shorter in business class. I prefer the longer option,” I replied. 


“Would you mind flying business class?” he asked.  


“Who would?” I replied


“If you have sufficient money you can fly business class across the world all your life,” he said.


I sensed where we were headed to. “Who doesn't know that?” I asked. 

 

“I was also like you. Even after passing out from IIT and IIM, my wife and I were mere employees and had to think twice before spending. Now we make so much money we don't have to think how to spend it. We have made enough that we can travel anywhere we want whenever we want.  Now my business is making money on its own. I don't have to work. My wife and I get a lot of time together,” he said, trying to draw me into that world of abundance, opulence and free time.


“That is indeed great and I am very happy for you. I am already doing all that without the kind of money you are talking about. My wife and I get to spend the whole day together happily talking to each other. We share the daily chores together. I don't need the kind of money you have to be happy. To be honest, the money I have is more than enough for me. I don't think money can help me be happy,” I said.


“What about your medical expenses? You are getting old and as time goes by you will need more money for your health related issues,” he said.


I could not help but laugh out loud.  “I am very clear about it. I have already told my wife and children what to do when I am sick and cannot control what is being done to me. I have told them that I do not want to prolong life without dignity. I have also told them what to do with my body. I have insurance that should cover me for all normal sicknesses. I am not hanging on for nothing, I said.


“You mean to say you have already attained Zen state?” he asked.


I did not know whether it was a taunt or he actually meant it. “I think so,” I replied.


“I possibly cannot help you,” he said.


“I didn't seek help to be happy,” I replied.


Clearly, the conversation did not go well. He went out of the call with a curt goodbye. My former colleague also  disconnected with a quick goodbye. I have never heard from them thereafter.


Recently, my wife and I were travelling with my colleague. In the course of our conversation he told us of a similar experience. The conversation he had, followed the same pattern. In fact he went a little further in the process but stopped just short of investing a sizable chunk of his life savings. Many people fall for the sweet talk, the dreams of unlimited flow of money and the good things that come with it and about how one can make millions through the ‘get quick rich fast’ schemes. It's not small amounts that they end up losing. Some of them end up losing their entire savings. Sad but true, those luring us with calls are mostly people whom we know or trust. Most of those calling up are themselves trapped into the web of deceit and greed. They might have been ignorant, naïve or greedy to get into it but they are simply cunning and heartless to get someone known into the quicksand they got into.


Escape comes from having the ability to distinguish between ‘need’, ‘want’ and ‘greed’. 


In Malayalam it is referred to as ‘atyavasyam’, ‘avasyam’ and ‘anavasyam’. ‘Atyavasyam’ or the unavoidable (inescapable requirements) are our needs or necessities. Without these, life can be miserable. Food, shelter, clothing, education, medical care, insurance, transport and such like things fall in the category of needs. One must have money for acquiring these. 


‘Wants’ or ‘avasyam’ make life more comfortable. Better quality of food, good house in an upscale locality, adequate clothing, access to good education and medical care, the quality of things that one possess etc fall in the category of wants. Better or higher the platform, the more comfortable life becomes. One needs more money for it. Unfortunately there is no end to betterment. The problem is about defining one’s needs and determining the limits of wants. The envelope is  infinitely stretchable and the boundary between ‘want’ and greed is invisible. One may not realise when one has left the decent boundaries of want and has strayed into the layer of greed. Many who fall prey to scamsters and their ways are the ones who have recently strayed into the layer of greed.


Happiness is the ability to be satisfied. Wisdom is knowing where to draw boundaries.


Looking back, I might have lost many crores but I surely preserved a few lakhs. I am happy about that loss.

 





Saturday, 24 June 2023

American Chop Suey Syndrome

 "I am ready. Let us go," said my wife when I reached home from the office. It was a 'half day' in the office and I did not have to return to work. We had decided the previous day itself that we would be eating out that noon.


Tezpur in 1987 was not like what it is now. There were not many eating places to choose from. We reached Tezpur only a few months before and had not yet explored the place. I also had not received much PCK (Previous Course Knowledge) about the place. PCK, in the army, refers to the inputs including notes, old question-papers and other tips, normally a senior gives to the junior in the same regiment or unit, about a training course he or she had attended. Over the course of time PCK extended its reach and now covers almost everything that one passed on to a new arrival or junior in the regiment or unit. Obviously, not many in the unit had gone out to eat. There were reasons. Officers and their families mostly went out in the evenings after office hours and came back late after dinner. The law and order situation prevailing then was not considered safe enough for evening outings. Moreover, Tezpur was away from the unit. 


Mobile Phones and Google Maps were not even distant dreams those days. With absolutely no PCK in hand, the only other way to find a good restaurant was to actually try out each one physically. Driven by hunger and not one to upset my lady, I decided to explore. It was also my first trip out to the town. I had just my sense of direction and the will to persevere to help. I kicked my Royal Enfield bullet to life and set out with my wife and child. Tezpur town was a good half an hour's drive. We drove through the empty road, reached the town and looked around. We couldn't find any 'good looking' places to eat in. With hunger pangs taking over, I homed on to a small little place where a bright board hanging outside said in English, "Chinese food". 


I stopped my bike and asked the guy, sitting outside the rickety restaurant, if they served lunch. The guy was very friendly. He called us right inside and seated us. We were the only ones. We were very hungry. The fastest he could give was a plate of 'Hakka' noodles. We ordered a plate to quell our hunger. We love trying out new dishes. We asked him what he could make special for us. 


He suggested that we try American Chop suey. I had not heard of this dish before and the name sounded intriguing enough to be experimented with. It was ironic that the two sworn class enemies, capitalists and the communists, came together to make something edible.  Both of us had never tried it before. We placed the order for the first plate of American Chop Suey of our lives. It had soft noodles , topped with fried noodles and poured over it was a rich tomato sauce. over it rested an egg bulls eye, perfectly done. We both fell in love with the rich sweet, sour and filling concoction. That was in 1987. Ever since, whenever we go to a restaurant that serves Chinese fare, we order a plate of American Chop Suey. 


It has been 36 years! We have tried American Chop Suey at countless restaurants all over India. We tried it in Thailand, Singapore and Malaysia where I thought I could get authentic American Chop suey. We  ordered it even in America. But not one has ever measured up anywhere near the American Chop Suey*, we ate in that little wayside eating place that day. Our children have grown up. They now treat us to dinners. When they take us to restaurants where Chinese fare is served they invariably order American Chop Suey hoping that we will, one day, find something like our first plate of American Chop Suey. 


Yesterday, my wife and I were sitting and enjoying a bowl of Thukpa she had prepared. I brought up the topic of 'that plate'  of American Chop Suey. “That American Chop Suey is a huge lesson for life," I told her. She looked at me quizzingly. I reiterated, "Yes. There is a huge lesson for life in our search for the ‘that’ American Chop suey". In fact it is the ultimate tool to  understand problems in personal life and interpersonal relationships. I call it the American Chop Suey Syndrome**. Let me explain.


The American Chop Suey we ate in a roadside ramshackle restaurant in 1987 might or might not have been the ultimate.  It tasted great and we were hooked on, for life.  Why? There are physiological, psychological and emotional reasons


We were very hungry. In a place we were not familiar with and struggling to find a place worthy to eat, we found a place with something to eat. Our physiological needs were immediately and completely met. It also addressed our fears and state of uncertainty. Our psychological needs were addressed. The person was very friendly and helpful. He saw to it that he first gave something to eat and then took time to make that chop suey. Our emotional needs of being specially cared for were also met. It was the first time we tasted a chop suey, adding  novelty to the experience.  Solace from hunger, secure feeling in a  place where we were total strangers, a sense of being cared for and the novelty of the dish created a halo around ‘that plate  of American Chop Suey’ making that experience uniquely beautiful and unforgettably tasty. Even today, it remains our most beautiful dining experience. That, to us, also remains the benchmark for dining experience. 


Though we haven't found ‘that very same’ Chop Suey, we have enjoyed excellent Chinese fares including American Chop Suey at many places. Comparison is inevitable but we haven't allowed comparison to mess up our dining experiences. We have come to terms, but the search continues. Allowing that one unique experience, in the distant past to mess up with the present is the most potent prescription for disaster. This is what actually happens in our daily lives and in our interpersonal relationships.


We know a few people, each of them amazing in their own ways, but having chosen to live in shells of misery of their own making. They are in perpetual search of that ‘American Chop Suey’, sitting at the dining table called life and messing up the current dining experience called ‘present’ paving way for a terrible experience, called tomorrow. They have chosen to walk forward looking backwards. Fall is inevitable. 


Once we experience something  good or bad we cannot wish it away or forget it, however hard we try. It just remains there, sometimes in the conscious and mostly in our subconscious. Interestingly, the recordings of the subconscious mind predominantly influences our decision making, our ability to process  and experience the present and plan our future. 


Many love affairs that culminate in marriages are potentially vulnerable to American Chop suey Syndrome. The partners during the novelty phase of courtship subconsciously record unique experiences and establish benchmarks for the other. Everything done later is vetted against the Chop Suey benchmark. Unfortunately the reality of life is starkly different from fantasies of romance but comparisons do not cease to exist. The oft heard phrase, “he was not like that” or “she was not like that '' are classic symptoms of the person suffering from ‘American Chop Suey Syndrome’. Sadly, longer the courtship, more likely the syndrome and more severe the impact.  Many courtships that do not eventually end up in permanence might also have been afflicted by American Chop Suey Syndrome to start with. Novelty wears off first, followed by dilution in emotional support, deterioration of psychological congruence and lastly physiological necessities. This order of degradation actually allows people to linger on in misery of dysfunctional relations longer than they should be.



It is not only confined to love affairs, marital relations or interpersonal relationships. It wreaks silent devastation in intrapersonal affairs. Secretive, selfish, insecure, violent, perverted people and liars are likely to be severely afflicted with American Chop Suey Syndrome. Most of them are likely to have suffered some childhood trauma creating indelible imprints that become benchmarks against which the individual evaluates every conversation, activity or incident. Responses from that person are aimed at addressing the need. They make a shell of misery for themselves and spread misery for others too.


interestingly, all of us do suffer from varying levels of American Chop Suey Syndrome. It is natural and to some extent required too. Most of us will turn around and deny its presence.  Denials apart, it is for us to decide whether we should be  sitting at the table of life and lament the shortcomings of the fare called today against what we wanted or just enjoy what we have. 


I enjoy my today, the way it is. I am also in search of a better tomorrow. I am also in search of 'that' elusive plate of American Chop Suey.




*With all respects to all the chefs who prepare American chop suey all over the world, my article is

in no way an insinuation or insult  to your capabilities. It is a personal experience and a lesson that

I have drawn for myself and one that i constantly tell people whom i train or help with to deal with

problems in their life


**This is purely my observation. It has NO scientific study to back up. You may look around and

decide for yourself. I didn't find any reference to the “American Chop Suey Syndrome’ on the net.