THE OTHER SIDE OF LOOKING THE OTHER WAY

 

Look the other way, is an idiom unlike any other. It does not catch much attention but easily hurts. Looking the other way allows immoral or illegal acts but its benign version, which could mean many more things like, avoid, ignore, desert, abandon, let down etc, could be immensely painful to those looked away from. The literal meaning of looking the other way is straightforward as the words suggest; looking in the opposite direction. Our roads play host to both literal and literary versions of it. 

Pedestrians across the world have the right of way. In many countries, pedestrians can cross the road, only at the zebra lines. If the light is not in their favour they wait or push the pedestrian button to allow them to cross. If pedestrians push the pedestrian button, they get the green to cross and the light goes red for motorists. People crossing like that wave at the motorists signalling gratitude.

Pedestrians at home are more empowered. They cross roads and motorways at will. They do not have to signal gratitude because they can remotely apply the brakes in our cars with their palms. Some jump over the railing erected to prevent random crossings. The more steel-willed and philanthropic ones go a few steps beyond. They alter or manipulate the railings or barriers to allow unhindered rights for everyone to cross. If you notice pedestrians crossing the roads here, you will find many crossing the road looking the other way. Having outsourced their safety to the goodness of the unknown motorists, they deliberately do not make eye contact. They just look the other way. Risks of tail bang notwithstanding, a few drivers screech to stop while most continue because they are skilled enough to evade the moving two-legged obstacle or too lazy to apply the brakes. The unmindful hero gets to live another day to look the other way because the drivers chose not to look the other way. 

Looking the other way is rarely that detached and removed. There is a painful side to it, especially if it happens in relationships. All of us would have experienced it sometime in life. Irrespective of the pain inflicted, the incident often leaves us baffled with the question, “How could he?” or “How could she?” One only needs to recall the incident to realise how it felt then. At times even time cannot lessen the trauma and its aftermath. There would be nobody in this world who would not have experienced this feeling. 

There is a flip side too. If you feel, you have been at the receiving end of this traumatic experience from someone else, there would be people around you who would have received similar treatment from you. It is so common and sometimes so subtle we may not even realise we have inflicted injuries worse than the worst we suffered.

There is good news. The damage in such cases is self-inflicted and therefore treatable. Cannot believe it? That is because you are not looking at the other side of their looking the other way.  Such experiences arise when people do not react or perform the way we expect them to. The more one expects, the higher the chance of shortfall and the more bitter our experience. This discussion of expectation and response is not related to setting work-related targets and their delivery but to human behaviour in social and interpersonal transactions.

It may do us good if we truthfully ponder over the latest heartbreak we experienced. In most cases, we likely assumed that the person would deliver what we expected, without telling the person what we expected. What about those instances when we tell people what we expect from them? We often expect without consideration of their competencies, compulsions, or circumstances. The converse is also equally true.   

We may be at a loss to explain why someone suddenly felt offended by us. Check!  We would not have known what they expected from us and in the absence of such knowledge, we might not have lived up to their expectations. In most cases, they would not have even demanded something from us but merely expected us to respond as they desired. The intensity of the let-down is immense when the relationship is intimate because we take it for granted the other person knows us well enough to rise and respond.

Sometimes, poor, inadequate and even adverse response is deliberate and malafide. Such numbers, unfortunately, are on the rise. One should be wise enough to differentiate between the intentional and the inadvertent. When people take our goodness in relationships for granted, we should sever and cut losses. A heartache for a short while is far better than feeling used and abused in toxic relationships. It may be kindness, to ask them for reasons. The heinous of the lot will deny even the existence of such an act. It is better to keep them at the farthest possible distance. Sometimes, we need to keep them around regardless of their response. After all, roses don't come without thorns.  

Now that we know, there is another side to someone looking the other way, it could open new avenues to renewing our relationships. 

Let me add a caveat. Tread with caution!

 

Mortui Vivos Docent. - The Dead Teach the Living

 

We left our hotel in the morning and drove to the museum in Haroldswick. It was a long drive that included two ferry rides, one from Toft to Ulsta and one from Gutcher to Belmont to reach cold and windy Muness to see the remnants of a castle. There was hardly anyone around and when we came across someone, an occasional car, or a small group of cycling enthusiasts, we waved at each other earnestly. My wife and I were with Dr Abe and Dr Elizabeth vacationing in the Shetland Islands, an archipelago in Scotland, the northernmost region of the UK.

It was cold, windy, and wet. I love visiting museums and old buildings. Museums, for many, are like cemeteries, resting places for relics, reminders of tragedies and some made-up stories. Museums, to me, are roads to the past and windows to the future.  I call it, ‘Mortui Vivos Docent.’ or 'The dead teach the living', a phrase I picked up from a book I read recently. In Latin, ‘mortui’ means ‘dead,’ ‘vivo’ means alive, and ‘docent’ means ‘guide or teach.’ Pathologists of the yore thus justified cadaver dissection. When I leave a museum, at times after spending the whole day, I feel very enriched and connected.

Every piece in the museum is a cadaver of sorts. For those inclined to listen, each exhibit is an unsaid story. For those who can visualise, exhibits can become the means to a journey in time to the generations before us and witness their struggles, trials, and tribulations and their triumphs or failures. Each boat, fishing tool, and other items on display that day had an individual story to narrate. Collectively it was a moving story of grit, grime, sweat, blood, and triumph. I could visualise the noisy landings of the herring-laden boats, the splashing sounds of countless feminine hands and the unkind words of their masters. I could hear them haggling about their wages and smell their smoky cabins. I could see some beautiful eyes sparkling through weatherbeaten faces and sense romance even amid hardships. I was there experiencing the poverty and misery of a people and their undying hopes kept alive by indomitable will.  The sunset well after 10 at night helped us with a day far longer than I had ever seen. The next day we spent time in Lerwick museum. In the three days we stayed on the Island, I travelled back in time, two centuries. I was amazed at the way the museum had been curated. some of the places I visited were run mostly by volunteers. It was a treat to the eyes. I recalled my trips to museums back home and the difference in how we maintain and curate relics.

We set sails, out of Lerwick in the evening and berthed at Aberdeen as the day broke. The next day we pulled into the car park of an inn at Bradon Mill, Hexham, to commence our walk to The Hadrian Wall. Running over 73 miles, it was built on the lines of the Great Wall of China, on the orders of Emperor Hadrian way back in AD122, to demarcate and guard his borders. It was built during the ascend of the great Roman Empire, known for its strong legal and administrative systems. Over time the state acquired unquestioned authority over the people. Corruption became rampant. Unable to cope with it, people looked for alternative socio-political and religious systems, setting in motion the fall of the Roman Empire. One thing led to another and the great Empire bit the dust. The Hadrian Wall, the largest Roman archaeological feature in England, remains a testimony to the rise and fall of the Empire.

Standing next to the wall, or its remnants, I was transported 1900 years back to witness the mighty Emperor's perception of threat and how he planned to secure his kingdom. An audacious construction for those times, rudimentary and primitive for contemporary defence, the wall hit me hard with the realisation of the transient nature of our authority and how irrelevant our wealth of material possessions becomes with time. The memory of a powerful emperor, once the world under his feet, now rests on a lifeless piece of primitive stonework. The beauty of the area around me captivated me so much that I forgot about the wall, standing next to it. That much for the ancient authority!

On our climb down the hill, I realised that our assets or authority neither make us immortal nor guarantee eternity. Men of intellect like Socrates, Plato, and Aristotle with hardly a material belonging, are revered far beyond all rulers of the past combined. This is one reason why despots attempt to manipulate history while they reign, little realising the futility of trying to make or alter history. 

“Memento mori, quare ne obliviscaris vivere,” a Latin phrase translated literally: “Remember you must die, therefore do not forget to live,”  is the lesson I learnt.

 

The Regulation Holdall and a Lesson for Life

 

In the initial years of my army service, I travelled by train like all other army officers. When I travelled on duty, the regulation ‘holdall’ was my companion. It was a masterpiece of utility. It held my things together throughout the journey. It took on a small mattress, my military boots that could never find space elsewhere, and all the other unwieldy stuff required to be carried along. There was a way to pack it.

I first spread the mattress, put a blanket and two sheets folded to size, spread the mosquito net, flipped the covers over, and tied the laces through the three eyeholes provided. Unwieldy things were then shoved into the compartments at the two ends. The holdall was now ready for the makeover.  I rolled the holdall tight, into a cylindrical entity and tied it with the attached leather belt that went through a big leather handle. It was the strongest thing in leather I have ever seen other than the saddle. My orderly was a great help. Over time I learnt to reduce what I carried along and we became experts in compressing the holdall into a sleek cylindrical piece of luggage. It did not matter whether it was dragged, carried, or even dumped anywhere. Thieves did not want it because it was unwieldy to run away with and it was not worth being sold in a flea market.  It became my bed in railway waiting rooms and my sofa on the platform when I waited for the train that promised to arrive in ‘some time.’  Occasionally, I deposited my holdall in the railway cloakroom giving me time and freedom to explore places around the railway station.  Times have changed.  I retired from service. I do not know if the holdall is still a regulation supply item. I hardly see anyone with it.  

My holdall was neither classy nor good looking but it took on everything a bachelor possessed. Most modern suitcases would shudder to consider the stuff my holdall could accommodate. It handled the favourable and weathered the inclement equally well. It gathered a lot of scars but was still as useful as ever. It became more accommodative and flexible as it aged. Finally, it looked big or small depending on how well I rolled and bound it. The coolie, I hired at the station to carry my holdall, often complained that it weighed much more than it looked. Once I landed at a station at an unearthly hour and found no one to help me with my luggage.  I was not kind to my holdall, lifting, dropping, and dragging it.  I had a delicate suitcase to take care of. My holdall picked up a few tears but delivered my stuff safe and sound. My holdall carried a beautiful lesson. I recognise it only now. Wisdom comes with age! The wise say, “Better late than never.”  

The first bag I owned was an airbag. It carried my stuff, mostly snacks from home to the school hostel. The snacks did not last more than a day amidst growing boys. The bag found space in the dormitory cloakroom. It came out again only when I went home on vacation. I lugged a few textbooks that I did not read anyway. I wanted to show my father I was serious with my studies, though my report card said otherwise. Years later I became the proud owner of a classy wheeled moulded suitcase, the one I bought from the Army canteen with my first pay. I have vivid memories of both these pieces.  

They were both beautiful to look at but had limitations to what they could take in and carry. One day the zip of the airbag gave way. Those days we could repair bags. After repair, it looked good enough. Soon both the zip and the handle gave up. I think it gave up because it could not bear to carry meaningless loads anymore. I do not remember what happened to it.

The suitcase was a bit different. The wheels of my proud possession could not take the rough of the railway platform and gave up one day. It limped through the journey back to the unit. There I knocked the wheels off and continued to use it for a few more journeys. I could always find a Coolie at the station. Sleeker and better-looking suitcases were already in the market. One day the hinges gave way when I tried to push in things I thought, the suitcase could hold. I put it away in the attic of my quarters for some time. I do not recall where it vanished. 

Life is like that. We can choose to be a holdall, an airbag, or a suitcase! Our looks, connections, wealth, and social mobility do not matter. Some good-looking, stylish people you see around may not be as happy as they seem.  Many of those laughing in public necessarily may not be happy. They may be putting on that face, out of compulsions while breaking up within. Looks can be deceptive. They may be like bags with broken zippers or missing handles, or suitcases with broken wheels or cracking hinges or locks. We may not know. 

Life is a journey that throws up the unexpected and at the most inappropriate time the unwanted. It will always be so. What matters is our ability to take in what life gives, organise it and pack those such that we are not held back in our journey.  The trick lies in separating the ones that we need, the ones that we are forced to carry, and the ones we can discard. When held within limits, time heals even the most terrible things. What we cannot discard has to find compartments so that they do not divest us of the freedom of movement.  The job becomes far easier if we can detach ourselves from what we do not want and discard those at the first instance. Often it is not as easy as it sounds.   

Some memories, especially of losses, heartbreaks, unmatched expectations, unkept promises, and treachery are so hard to forget, that we compulsively carry them even though the stench of the putrefied experience is unbearable. We forget that the putrid attracts maggots. It consumes us from within. Redemption lies in finding the strength to throw out garbage. In many cases, the requirement may be just a stitch or two. At times, it may be difficult to detach and discard on one's own. We can always find someone who can give a patient ear and suggest ways without being judgemental. Together, we can spread our holdall, and prepare for the journey ahead.  

Yes. The scars could be deep, but it is still better than being consumed by one’s sorrows.  

This article was spurred by a friend's response to my reel titled “Creating Memories.”  This is my answer.

My gratitude to one of my brothers in arm who posted this photo on the social media group.

 

MAYDAY, MAYDAY - ENTITLEMENT AND OBLIGATION

“Workers of the world Unite! You have nothing to lose, but your chains!” The call remains the most reverberating takeaway from the communist manifesto of 1848. It inspired and continues to inspire millions across the world, in far more different ways than it was first intended to. “May Day” presents the best opportunity to evaluate where the slogan has taken us.  

I grew up hearing the musical version of the slogan, penned by the famous poet and lyricist Vaylar Rama Varma for the Malayalam hit film, Thulabharam. “Nashta peduvan vilangukal, kittanullathu puthiyoru lokam” (Nothing but the chains to lose, and to gain, a new world). The song played a significant role in irrevocably changing Kerala's socio-economic and political landscape. Almost all political meetings and processions, especially the left-leaning ones, played this song. There was a sense of romanticism attached to the movement. Many educated and influential people adopted communism and it took deep roots in Kerala. Overnight, tenants became owners without having moved even a little finger and many a landowner found their assets seized by the government and given to those who tilled the land till the day before. Social reengineering was quick at work! Those at the bottom rungs of the socio-economic ladder assumed a sense of entitlement. Anybody with land and property became the class enemy. It seemed they all had become rich at the cost of the poor. The society suddenly appeared to turn benign and undo wrongs committed over centuries. It benefitted many and for those who lost, nobody cared.  

My cousins and I grew up in a well-off household. Empathising with the underdog was romantic. Naive, insensitive, and ignorant of the significant loss of land suffered by the family, we walked around the house playing “jatha” (procession) holding banana leaves in place of flags, shouting slogans and singing Vaylar’s song. Looking back, I admire the generosity and tolerance of those who let us be, despite their painful losses.  

Things soon started to change. Collective bargaining, a tool that ensured just wages and prevented exploitation became a potent weapon for reverse coercion and exploitation. Employers found themselves at the mercy of employees. Employees organised themselves into trade unions and sought entitlements, often unbelievably impractical and sure to kill the establishment. Trade unions vied with each other to milk the last possible penny from the ‘class’ enemy. Investors and employers were no match to the might of the collective with mindless demands. Cashew and coir once the biggest employment avenues of the state withered. Industrial production dwindled. Fields that once reverberated with folk songs fell silent. Agriculture became unprofitable and unsustainable. It just withered. My father sold all his paddy fields and coconut farms. He continued cultivating tapioca but that too, he stopped because he got fed up with suffering losses. I grew up and happened to read George Orwell’s “Animal Farm” once again. This time I had a different understanding of the book and my society.  

Soon, jobs dwindled, domestic opportunities dried up and people started migrating for work. Luck favoured Keralites. Successive governments had focussed on education. Keralites had become literate. Nowadays, literacy is not even distantly related to rationality or education. When job opportunities were drying up at home, the Gulf boomed. It was a trickle in the beginning, then it became a torrent. The educated, the semi-educated, the literate and illiterate, skilled and unskilled, alike found jobs in the Gulf. People migrated for work in thousands. Remittance initially in drops, soon became a torrent.  

The lack of job opportunities did not initially worry people. There was money to make in the Gulf. Any job there was acceptable. Although remunerations started depleting people did not mind it because when it reached home, money multiplied as the rupee depreciated. The landscape soon changed. Construction boomed, and consumerism driven by inflows flourished.  The state now depends heavily on the neighbouring states for food and the East and Nort-East for labour. Unions still have their ways of making a killing. Gawking fees remain the norm despite denials. Kerala is now a confirmed consumer society. 

Now, jobs are hard to come by and youngsters are leaving the state for good. Every junction in the state has huge advertisements by various agencies promising different ways to get out of the state and country for good. Most of them, take loans mortgaging the only property to get out hoping to strike it rich. Many with good jobs and steady incomes also leave the country. Most end up at the bottom of society in an unfamiliar destination, all by choice. Sadly, ego does not allow them to return. Even if they want to, there is nothing worthwhile to return. 

In evolved societies, the public at large is aware of individual entitlements. It helps them demand their dues from the government and service providers. The public holds legislators to account. Back home, free ration, unemployment wages, and free medical care have made laziness lucrative. Everyone is vying to get what they feel they are entitled to.

Obligation is the other side of entitlement. When the sense of entitlement is not accompanied by a matching sense of obligation, problems will creep up. It applies to organised societies, organisations big or small, families and even interpersonal relationships. Look around. We can find fault lines within organisations, families and relationships. 

Most organisational problems can be pinned to imbalances between entitlements and obligations. Some people are seen to enjoy entitlements without matching obligations while some are more obligated than entitled. Trade unions and vested interests find space to exploit the afflicted and the organisational hierarchy. It is the same in relationships. In the initial phase, the partner who feels less entitled and more obligated may overlook the disparity and even suffer silently for some time. In the long run, it is bound to create strains that can seriously and adversely affect the quality of the relationship. The silence of the afflicted party worsens the fault line and leads first to dysfunctional and eventually broken relations.

Entitlement-obligation imbalances, over time, become exploitative. Respect for established societal norms vanishes, first behind the curtains and then openly. Might, individual or collective, reigns. Law and order problems increase, and so do corruption and coercion. In interpersonal relations, unmatched entitlement -obligations lead to diminishing respect, slowly leading to emotional and physical abuse. When entitlement without obligation is the norm, society will experience anarchy, organisations will be short-lived and interpersonal relationships doomed. 

Mayday, Mayday! 

 

Venturi Effect- Profound Lessons from a Road Rogue

 

I was sitting at the back of the class and playing book cricket. Our Physics teacher was working hard on explaining the Venturi effect. “Remember! Energy is neither created nor lost. It gets converted from one state to the other,” he said. “No loss, no gain,” I found the concept interesting.  

Book cricket was my fiefdom. I made rules and decided when to start and finish the match. “Time for a drink break,” I told the cricketers, closed the book pitch, and gave all my ears to the teacher. “So, when the water in a pipeline comes across a choke point, the pressure inside the tube at the choke increases, and the velocity decreases. The moment it comes out of the choke, the pressure falls dramatically, and the speed of the water increases correspondingly. People designing the layout of long-distance pipelines incorporate it to install inline flow meters. It also makes sure that pipelines do not get clogged,” he said. Intuition told me it would be a sure question in the examination. I studied the part well.  Sure enough, the question was there. I answered well and got good marks for my answer. It helped me pass the examination. That day, the essentials of the Venturi principle became sedimented somewhere deep within me. 

Experimenting with life is integral to adolescence. When I was growing up, smoking was considered macho. I picked up smoking early in life and became a heavy smoker. One day, I decided to cut down on my nicotine intake. A friend suggested I use a filter cum cigarette holder. I could fix my cigarette into the pen-like filter and smoke.  

I learned from the manual that it used the Venturi principle to extract nicotine from cigarette smoke before it reached my lungs. The cigarette certainly looked longer, but the filter stole the punch from the smoke.  I opened the filter in the evening to clean it. It was one of the most repulsive sights. A thick, dark, brown, sticky substance stared at me from the filter hold. It was nicotine that would have otherwise gone into my lungs. I did not like the sight.  In two days, I stopped smoking cigarettes using the filter. I threw the filter away. It took me another 30 years to throw cigarettes away for good. Somewhere in between, I also forgot about the venturi.   

Last Sunday, I saw the venturi principle in action once again.  

The six-lane road was for three vehicles abreast in each direction. The median ensured it. When commissioned, the flyover and road would have drained the flow either way very fast. Over the years, the density and volume of vehicular traffic increased manifold. Now, it remains packed beyond capacity almost throughout the day. That Sunday, I was on the side heading for the airport or beyond. All traffic leaving Bengaluru (Bangalore) had to take this route. The flyover was crowded, with vehicles of all shapes and sizes. Traffic moved at snail's speed.  

The left side of the flyover had a channel with two tails. The channel split into two tails about 50 meters from the entrance. One was a lean-mean left hook that served as the exit. It was wide enough to take just one vehicle. I was heading for it. The straight tail rejoined the main lane at the end of the flyover. The straight part was the problem. People on the mainline used it as a shortcut to overcome the congestion and join the main line ahead. Slow traffic creates unruly drivers. The slower the traffic, the ruder those inclined became. Vehicles ahead of me had already choked the entrance to the funnel. I had no option but to queue up because I had to take the exit. 

According to the rules of fluid mechanics, flow at the outer bend is faster than the flow at the inner bend. This law applies even to vehicular traffic flow. I use the lessons I learned in science classes in my daily life. I kept my car to the outer side of the funnel within the lane, directly facing the entrance and behind the car ahead of mine. I was sure I would be the one to enter the funnel whenever that car moved.  

The banks of a river define its course, and the laws of physics govern its waters. That day, “might is right” was the operative law on the road. Indian roads can be elastic beyond imagination. It can expand in any direction. One needs only to insert a tyre or nose of a vehicle. A new line will automatically take shape. Lanes lose significance or relevance.  It is not rare to see two-wheelers on the pedestrian path or cars nonchalantly coming against the flow, throwing one-way rules to the wind. 

The car on my right tried to nudge me to the left and out of the entrance. Then, from nowhere, a car came from the left, honking loudly, and stopped at about 60 degrees to the entrance. He then let his car roll into the gap between my car and the car in front. I knew he had got the better of me. He looked at me like the victor and let his car roll ahead. I saw a vicious, wicked smile on his face as he looked at me with contempt. He crawled ahead, and I rolled behind. When we reached the exit, he gunned his car ahead.  The road was empty. 

 

I continued driving behind him at my pace. There was enough space for everybody on the road. I could see the traffic light in the distance. I pulled up at the traffic light because it had turned red. The man who burned his tyres to race ahead was there. I looked at him and shrugged my shoulders. Then, two bikers snaked their way between our cars and parked right in front of his car. The light turned green. I could hear him honk loudly, even as I rolled ahead.  

Life is like that. There are many people around us taking shortcuts and gaining short-term advantages. They are in perpetual competition with everybody and for everything. They derive happiness in victories they notch up, even when insignificant.  It is how they find self-esteem and realisation. Life is nothing beyond a race from one traffic light to the next. It is beyond them to comprehend that life is a marathon.  When it is time for reckoning, they often find people they had left behind through unscrupulous means and manipulations standing ahead, relaxed, smiling, and happy.  

Reflecting on what happened, I recalled my teacher’s words. There is no loss of energy, just a change of form. How true, I thought. We waste a lot of energy daily on competitions that we create unwittingly. Maybe it is time to pause and look at the road we took so far. Did we edge someone out only to find them overtaking us at some traffic light ahead? 

Qualifications or “Callification,” Selection and Retention Criterion

 

Endless Efforts

 

“Callification?” Your efforts to find out what it means in the dictionary shall go in vain. I just made it up.  Patiently read through it; you will know what it means.   

The three submersible pumps working continuously and in tandem could not fill the colony’s overhead tank. The employees kept the pump running. One pump ran dry far too long and burned itself out. The open well also ran dry. They told no one. Why should they? They had nothing to lose. I noticed the unusual activity and enquired. This had been going on for a few days. It should not have. 

I did a quick calculation of the flow rates of the pumps, the capacity of the community tank, and the tanks over the individual houses. Considering the endless efforts of the pumps, all the overhead tanks should have been filled and overflowing. It did not happen. I concluded that there must be a leak somewhere in the pipeline. The large amount of water that leaked out must have gone under the foundation of somebody's house. People seemed to be oblivious to the potential losses and damage. 

Stimulus 

“Let us check the pipeline to identify and plug the leak,” I suggested. “You have no qualifications to decide what is wrong with the water distribution system,” came the only response in the group. I was not surprised. I did not expect anything different from that individual. Did the crass response stem from deep-rooted prejudice germinated in ignorance? 

Ignorance? The individual had never bothered to ask me about my qualifications or experience. He could not have known about my academic or professional qualifications.  I did not have to revisit the lessons in fluid mechanics or applied engineering or fall back on my experiences in managing the civic amenities of one of the biggest cantonments to understand the elementary science problem. I also did not have to rack my brain to remember my lessons in missile technology. After all, determining why an overhead tank refuses to fill up is no rocket science.  

Prejudice? Prejudice is a platform internally constructed by an individual using preconceived notions about individuals, groups, or even things. The result of a “taught” or “thought” concept, it invariably becomes a subconscious driver. It influences, often negatively, everything an individual thinks, says, or does. We all carry prejudices of some sort and tend to use broad-brushed templates in our thoughts, and actions. Some amongst us make it obvious and take it to obnoxious levels. Prejudice is the result of our inability or unwillingness to reason out within ourselves. If we sit down and dispassionately analyse our conversations and the decisions we have taken over time, we should be able to spot the prejudices underpinning them. 

Many believe that the job of the Army is to only guard the country’s borders. They think that everybody in the army stands in rows along the borders preventing people from crossing over. Some feel the Army is all about marching and doing physical exercises in the morning to prepare themselves for a duel at the border and doing sentry duty. They ask, “What does the army do when there is no war?” They cannot fathom the extent to which officers of the Indian Army toil on various contemporary academic and professional subjects. Their mobility up the hierarchy ladder is largely linked to their performance in these tests. Unfortunately, such injurious ignorance is prevalent even amongst the “supposed to be” well-read.  

Response 

I was angry and instinctively wanted to respond in the same coin.  The wisdom that age, exposure, experiences, and knowledge bestowed on me forbade me from stooping down. I decided to deny traction to the foul mouth. His response, however, triggered a much deeper thought. I am, by nature, given to analyse the ‘why and how’ behind every ‘what’ I see or experience. Why did he say that? Nobody does anything once. There is always a pattern and they leave a trail. He did. 

Besides his prejudice, which I was aware of, there must be an underlying belief that prompted the response. In possession of a professional degree, he had given himself to the belief that formal qualifications define an individual’s competence and his place in society. It showed in his generally loud and contemptuous behaviour. Unfortunately, there are many like him, enslaved by similar beliefs. This misplaced belief has forced people to obtain fancy qualifications by whatever possible means. It is common knowledge that people adopt illegal means to secure academic degrees. Some go to the extent of even buying doctorate degrees. Esteem somehow seems tagged to the few letters that find a place after an individual’s name. Do formal qualifications denote competence?   

Understanding “Callification” 

The discussion does not in any manner advocate the thought that an educational degree is a waste of time. One needs to have the basic requisite educational qualification. Mere possession of the qualification, however, is no guarantee of the presence of expected skills or the aptitude to apply the acquired knowledge. If an educational degree defines comparable competence, two equally qualified professionals like chefs, doctors, economists, fashion designers, lawyers, or musicians, should all demonstrate comparable performance. This is not the case. 

Everyone gets the initial foothold into a profession using the few letters representing a mandated educational degree. It may also be the inescapable requisite for career progression. Degrees merely indicate that the person has cleared a qualifying examination, by whatever means. The marks obtained by the person do not in any manner indicate his proficiency. It merely shows how well he fared in recalling answers to the questions, which in turn was anyway a matter of probability. This gives the individual the required ‘qualification’ to secure entry to an organisation or a job. Once an entry has been obtained, they need to perform in the role assigned. In performance, the difference between grain and chaff lies in “callification.” Without callification, however, smart one may be, one cannot make lasting Impressions in the field one has chosen. 

“Callification,” is the calling from within. If a person has a calling from within to be in a profession, then the quality of the work, he or she gives the organisation and the impact the person makes easily stand out from the rest. They are normally so self-motivated that they only need to be told the end state, not the how. Team leaders can easily distinguish between those driven by qualification and fired by “callification.” 

Selection Criterion 

Recruitment is now mostly an outsourced activity. Recruiters and head hunters are guided by the selection criteria template provided by the client. They look only at the qualification and track record of the prospective resource because they have no means to determine the callification.  Team leaders at all levels would love to have those fired by “callification” because it makes achieving goals easy. Many “callified” people are considered mavericks and leaders unsure of themselves may be loath to have them around. 

One of the common responses I get to most of my articles is, “What is the remedy?” There is no panacea for HR problems. It must be tailored to suit each situation. I cannot help HR professionals or those involved in making policies on selection, career progression, attrition,
and retention, by prescribing any means to determine if someone has the “callification” that they are looking for. I certainly know of a CEO who goes to great lengths to look for it.  

The CEO 

The qualification required to get on to the organisational roll is just an engineering degree. The degree guarantees the prospective candidate only an opportunity to sit for an examination conducted by the firm.  The exam unlike entrance processes adopted by many other firms focuses mostly on the application of knowledge that the qualification was supposed to have provided the candidate with. It also evaluates the ingenuity and adaptability of the candidate. 

Once a candidate gets through the written gateway, he or she faces an interview. According to the CEO, they look for the “spark” in the candidate. Talking to the CEO, I understand that the candidate reveals the presence or absence of the “spark” they are looking for within the first five minutes of the interview. The candidates call it the “desire to do something special” and I now call it “callification.” The candidate’s lack of communication skills does not become a barrier in this determination process.  It is a vibe, a feel that the candidate sends across and one that can easily be picked up by the discerning. The firm attributes the almost 100% retention of the resources to that spark or callification. The firm has been growing, in size and business. 

With no malice to recruiting agencies and professional head hunters, third-party recruitment may always ensure qualified resources, not “callified” ones.  Organisations staffed by “callified” people can make even deserts bloom.

Challenges, Adversity and Struggles - Elephants , Ants and Kunjel Mooppan

 Child Smoker 

The car was a beast from the outside but a cocoon from the inside. The unending leg space and silent air conditioning inside made it ideal for friends to travel and talk. The endless roads, devoid of traffic, encouraged the car to race with the winds. Whenever Jose, my friend, forgot to rein in the beast, Cini, his wife, lovingly reminded him of the brake pedal. Jose and I are childhood friends.  

“Do you know how we first met?” Jose asked my wife as we headed for Khor Fakkan from Al Dahaid. I tried hard to recollect but failed. “Something interesting about it?” she asked. Jose had already narrated many incidents of our childhood since we arrived in Sharjah two days ago. We had been laughing at ourselves and reconnecting. There were times when we laughed till our stomachs hurt.

“Like all houses in the locality, our houses were farmhouses and shared a common boundary, a high mud bund we call Kayyaala. It was one of the few kayyaalas in the locality without dispute. One day, I was sitting in my house and found smoke intermittently emanating from his side of the Kayyaala. Curious, I went to investigate. I found him sitting under a tree, smoking a cigarette. We must have been in our 7th or 8th grade. He had come home from the hostel for summer vacation. We have known each other ever since.  We became close during our college days. Search for a dignified livelihood took us on different roads away from each other. He joined the Military Academy after graduation to become an Army officer. We wrote letters to each other. Gradually, we got caught up in our own lives, and letter writing stopped. Whenever we happened to meet, we met as if we had never left each other's side,” Jose said.

Jose completed his Bachelor of Pharmacy course and opened a pharmacy in our area. He met Cini, a beautiful girl with bright eyes, and married her. Like many other Keralites, he landed in Sharjah, where he found a job in a pharmacy and Cini in a logistics company. Jose then moved into the shipping and logistics business. He worked hard for almost four decades and did well.   

What Next?

During their last trip to Kerala, Jose and Cini visited us and stayed overnight. The visit cemented the friendship between the two families. “Have you been to Dubai?” asked Jose. “No,” I replied.  “You land there and leave the rest to us. We have enough time,” Jose said.  “It will be nice to have you with us,” said Cini. We decided to fly to Sharjah. It was the third day of our visit, and Jose was driving us to Khor Fakkan. The four of us, with so much time together, bonded well. Like most couples inflicted with empty nest syndrome, our discussions somehow meandered into the question, “What next?” 

I am retired and spend time mostly reading and writing. I published my second book recently. I am also a director of a company. I am happy, gainfully occupied, and content with life. I come across many others who have settled down to retired life. Older or younger, many of them were in distress due to loneliness and lack of purpose. Uncertainty about ‘what next’ persistently tormented many of them. Contented, happy, and gainfully occupied, yet occasionally, the question, “What next?” gnaws me too. 

Jose is continuing with his business but plans to scale it down. Jose and Cini also grapple with the “what next” question. He has seen enough and surmounted adversities that can decimate lesser mortals. He is not one to be cowed down by challenges, but “What next” somehow cropped up in many of our discussions. Pensive silence inevitably followed. Jose invariably brought laughter back by saying, “Come what may, Kunjel Moopan[1] is happy.” 

Struggles 

In the highly connected contemporary world, social media is king and influencer. Many have found success and have become rich and famous through this platform. Some of them paint larger-than-life pictures of themselves. One easy way to do it is to share the real or make-believe struggles one overcame. Think about it. We all do it too.

Parents tell children, “We struggled a lot to reach here. How easy it is for you.” My parents told me of their “struggles.” I found most of them unbelievable. I told my children about my “struggles.” I am sure they would think I made it up. I can never bring myself to agree, however hard I may try, that my children had to struggle for anything. ‘Struggle’ is an element that can romanticise success, however small, and make it look spectacular. Struggle makes success an achievement. 

 

I vividly recall my grandmother's words; “aanekku thadi bharam; urumbinu ari bharam” a Malayalam phrase (ആനയ്ക്ക് തടി ഭാരം ഉറുമ്പിന് അരി ഭാരം). On the face of it, it meant “for the elephant, timber (log) a burden and for the ant a grain of rice (the burden).” Those content with its superficial meaning will miss the pearl within. The real meaning of this phrase was revealed to me when I grew up and started encountering challenges in life.

Elephant or Ant - The Choice

Adversities are opportunities to employ our potential. Challenges test our ability to apply our potential. There can be no progress in life unless adversities challenge our potential. When challenges become existential issues that call for persistent efforts, they become struggles. Adversity, challenges, and struggles exist everywhere. It is we who decide to make a challenge turn into an adversity and then create a situation of struggle. If we learn to address challenges individually, we prevent them from turning into adversities. When we adequately and timely handle adversities we do not create struggles to contend with.

Adversities do still turn into situations of struggle. Situations that demand struggle also call for reassessment. Some of the questions that we must ask ourselves about such situations are given below: -

What is the ‘struggle’ all about?

Is it the result of not shedding “baggage’ that we were to jettison?

Is it an amalgamation of several problems that we did not handle appropriately?

Is it a result of ‘too little - too late’ or seeking ‘too much - too soon’ or that got us here?

Can we isolate the ‘struggle’ into individual problems and handle them? 

Do we have the required competencies and how can we deploy them?

What are the external forces and what are internal obstacles? Can we separate them?

Are we seeing ghosts where none exists?

Are we making a log out of a grain (mountain out of a mole)?

Honest dissection of the situation through a set of questions, like the ones tailor-made for individuals, above can help us redefine the situation, reimagine solutions, and maybe tackle them as individual problems rather than seeing them as one gigantic existential struggle. If we still feel that we are in the struggle zone, then it is time to call for external help. There is a sense of inadequacy and helplessness attached to struggles. There should be no hesitation to seek help like the ants. The essence lies in identifying when we need to be elephant-like or need to be ant-like.

Despite all that we may do, results may or may not be to our liking. It is in handling results, especially unpalatable and suboptimal ones, that we need to learn from Kunjel Mooppan.

Kunjel Mooppan

Kunjel was one of the farm labourers in our area. His old face revealed the rugged and weather-beaten life he led.  Whether the crop yielded well or failed, India won or lost in a match, it did not affect him. He had seen so much of life nothing could shake that man; Not even personal losses like the death of his wife and son.  It was not that he had no feelings or emotions. He cried when he lost his wife. He cried when he lost his children. There were times he went to sleep empty stomach. There is so much to learn from him about accepting the inevitable. When the crop was good, he advised the farm owner to save a little for the rainy day and when the crop failed, he said the next one would certainly be a bumper crop.  When the day was bad, he said tomorrow would be good. Many of us could underplay his zen-like existence by attributing it to the minimal access he had to creature comforts. He smiled because nothing affected him permanently. Nobody makes poverty a wilful choice. Zen-like approach is a difficult choice very few can make.

Transformation

Dunes gave way to townships, and townships gave way to dunes. Along the way, many manmade greens stood out from the natural dunes. We then stopped at Masafi for a cup of tea and found the green coolant dripping from the engine. Jose opened the bonnet took a quick look inside and asked the stall owner, a Malayalee, where he could find a mechanic. As we drove towards the mechanic, he noticed that the temperature gauge did not show a climb. The mechanic was of no help. “We push on,” declared Jose. We drove into the series of tunnels and then into the magnificent sights of all, The Khor Fakkan beach.

We walked around the beach and admired the beauty around us.  “Houston, we have a problem,” I said sitting in the vehicle as Jose started the car. “We are heading back to Sharjah. Coolant level ok. Temperature ok. Here we come,” said Jose and turned the car onto the highway. “Switch off the air conditioning,” I said in a bid to lessen the engine load. Once we crossed the mountain range and the tunnels, we switched on the air conditioning. It was a big relief. We kept a close watch on the engine temperature lest we irreparably spoil it. Four hours later we were home.

“Kunjel is happy,” said Jose.

PS: The next day we took the car to the mechanic. We had to change the coolant pump. It had broken!

 

 

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[1] The name changed to conceal the identity of the person concerned.

A Table Full of Dishes ; Sanu Ki?

 Ubiquitous Affliction

“Sanu ki,” a usage in Punjabi, is both a phrase and an idiom. “Sanu” translates to “us” and “ki” means “what.” Together, it merely means “to us, what” or in other words “why bother?” Simply put it means “I don't care.” That is where it stops being a phrase. Depending upon the context, “sanu ki?” assumes many a meaning. Commencing from being a plain expression indicating disassociation, it can mean anything like irrelevance, irreverence, scorn, and at times the sublime state of acceptance of the inevitable. One needs to spend time with people who speak Punjabi to capture the essence of the “sanu ki” served. It can mean anything depending on how, when, and where it has been said and to whom it has been delivered.  The difference in tone can change the associated meaning. The versatility of this phrase or idiom is what caught my attention.

In Malayalam, my mother tongue, there are different versions of ‘sanu ki?” Starting from “namukku enthiru de? to “nammaku entho venam?” words, tones, etc continue to change as we travel up north, from the southern tip of Kerala.  I am sure there would be something equivalent in all languages and different versions, within the same language, depending on the local dialect. Irrespective of the language, or its local dialect they all essentially mean the same, “sanu ki?”

Harmless as it may sound, it can pack a deadly punch when it becomes an attitude. Some, having got away with it for some time, become “cordycyeped[i]” by this attitude. Irrespective of the size of the organisation or its field of operations, if even one member of the team becomes infected, then it is likely to spread to other members sooner than later, spelling disaster for the organisation.

Disaster Everyone Shut Their Eyes To

Established in 1985, Enron became a multi-billion-dollar behemoth. Everybody was sure about its future, or everybody thought so till it declared bankruptcy. The company was packed with talents. They were masters of the ruthless pursuit of profits. There was nothing stopping them anywhere and in whatever they attempted to do. Yet, Enron fell and when it fell, it fell like a pack of cards because something that talents could not prevent pulled it down from the inside.

Postmortem dissection revealed that a few at the top had lied deliberately and some around them colluded while the many other equally talented kept quiet about it. They all individually were afflicted with “sanu ki.” More than the greed of a powerful few at the top, the fall was ensured by the silence of many who could stop it but chose to abdicate. It is said that it is not the violence of the few that kills a society but the silence of the many. 

Cost of Collusion

Most of us find it difficult to speak up even when we know that the path or the decision being taken by the organisation, we are part of, is wrong. We could be worried that by speaking up we could be seen as anti-establishment, end up damaging hierarchical relationships, and spoil our chances within the organisation. Under such circumstances “sanu ki” is the path most of us normally choose. “Sanu ki” killed Enron. Dissection of organisational failures across the world would reveal that “sannu ki” was the ailment that finally killed all of them. If we look around, we can see many people within our families, organisations, and societies remorselessly abdicating their responsibility, to tell the truth. If we muster the courage to look within, we can see many instances where we too have abdicated. We can go to any extent to be seen to be nice without realising that if “sanu ki” can decimate organisations and societies it can destroy us too. The sad part of it, we actively collude with others either for favour or out of fear.

It is easy to compliment someone successful. It is easier to ignore a flaw and let it pass by when it does not impact us adversely. There are many who even at the cost of discomfort keep quiet when they see things go wrong. Most of us desist from giving the correct picture or feedback to those whom we know for fear of offending or spoiling the existing relationships. Anyone who musters the courage and gives suggestions that are contrary to what we believe in is considered offensive and even inimical. Most of us avoid such people.

On the receiving side when things have gone irredeemably beyond, the very same people who chose to be nice through silence would be the first ones to come forward with an “I told you so,” or an “I knew it.” We are conditioned to be nice to the extent of allowing our near and dear ones to fail. Luckily for this world, not everybody believes in sannu ki. Some do bite the bullet.

Bite The Bullet

Recently, on my social media page, I posted a picture of a few dishes laid out on a dining table. Many of my friends liked it and some even posted comments.

One message bucked the trend. "What do I make out of this Picture? What is it all about?" came the private message from my friend in Canada. What is so difficult in understanding a picture?" I thought. many had already seen, put their likes, and even commented. That was my instant response. I did not feel good at all. I tried to justify my act and refrained from giving any weight to his argument.

I had been blunt all my life. I had fallen foul with many for rightfully telling them what I thought was wrong with them or in what they did. Few well-wishers advised diplomacy. I tried but like all half-hearted attempts, it failed. I knew that many in the hierarchy avoided me because of my reputation. Interestingly, I was handpicked by two Director Generals only because of this reputation. I also rose in the hierarchy. I continued to be what I was. If I had chosen to be blunt then, I must give that right to others, now and always too.

After the initial discomfiture, I looked at the picture. He was correct.  Without context, the picture looked meaningless. If you want to understand how awful it was, just try switching on any Indian movie song sequence, preferably one that you have never seen before, switch off the audio, and try watching. I felt the same about the picture I shared without annotation. Most people who liked and commented on the picture must have given it their own context. Were they being kind or were they merely exercising their option of “sanu ki?” Either way, I was happy with all of them.

The Chinese Dinner My Daughter's
Mother-in-law so painstakingly
prepared for us 

On the other hand, here was a man who took time out very early in the morning, risking the friendly relationship we had forged over time, to tell me that I had fallen short. I knew it was straight from the heart and with the sole intent of correcting me regardless of what I felt. I immediately sent him a message of gratitude and made corrections to what I had done. I checked my previous posts. Most of them were without any reference to context, just like the movie song sequence that had no audio to accompany. They all had many likes and comments too. All my incomplete posts seem to have met with people who exercised their choice of  “sanu ki?” 

Today, people find it difficult to point out mistakes. Parents find it difficult to advise or correct even their own children for fear of repercussions. Imagine the damage we are inflicting on ourselves. We forget that “sanu ki” returns to bite.

Human Beings and Human Doings

Recently, a friend gave a talk about “human beings and human doings.” The content of the lecture is her intellectual property. The title set me thinking. I am convinced that it was ‘human doings’ that helped us evolve into human beings and it is in these very ‘doings’ that we, as a society or species, will either flourish or flounder. ‘Sanu ki’ goes against the grain of collective survival.

“To err is human,” didn't someone say? 

"To correct is even more human," I feel.

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[i] ‘Cordycyeped’ is a concept that I had discussed in my previous blog published on Jun 15, 2022. The link to it is given here.   

https://jacobshorizon.blogspot.com/2022/06/beware-you-could-be-cordyceped.html